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why is becoming a rider/driver difficult on your app
The OTP to sign in is taking ages to send. I've tried multiple attempts but still no OTP
You don't have a working customer service line. I have been calling all the lines available for Abia State and it either rings out or is not connecting.
2 people found this helpful
Great experience
nice good app performance and amazing response rate... looking at an electric motor taxi app the price rates and the eco system you can also do better to make it more friendly to customers cheers!
3 people found this helpful
Very convenient and comfortable. Smooth rides with polite experienced drivers
Great Avenue to travel and transport about
It's taking so much time just to send OTP
Developer reply
Hello, we are sorry for the unpleasant experience. We have upgraded our application as per your request. We invite you to use our services again. We want you to know that your feedback is very important to us.
Please the tech team should work on the app I'm trying to book a ride it will tell me to wait to connect me with the driver but at the end it will just refresh back. Its really frustrating
1 people found this helpful
Developer reply
Hello, we are sorry for the unpleasant experience. We have upgraded our application as per your request. We invite you to use our services again. We want you to know that your feedback is very important to us.
It's a good experience, I love it.
From 56 saved reviews since 4 Dec 2021, all countries.
Share of the 27 negative reviews that mention it
“App keeps saying "error" when I try to create an account.”
“why is becoming a rider/driver difficult on your app”
“Poor UI/UX and functionalities”
Share of the 27 positive reviews that mention it
“and I still enjoy it till now.”
“It lessened my transportation stress so much, I love the App.❤️”
A drop after an update usually means the update broke something.