★★★★★Mel Sv5.2.017 Mar 2026
THANK YOU DEVELOPERS!!! It's finally working great again. ✨️💪🩵
CompareOpen in Google PlayWhat users say
From 21 saved reviews since 25 Jan 2019, all countries.
★ 2.76 average52% negative (1–2★)Developer replies to 24%, usually within under an hour
Top complaints
Share of the 11 negative reviews that mention it
- Crashes and bugs45%
“Constantly crashing”
- Lost progress, account9%
“Can't make an account”
- Internet, connection9%
“Online portal allows users to lock reports before all responding parties can add involements.”
What people like
Share of the 9 positive reviews that mention it
- Graphics, design11%
★★★★★Louis H. (Biglou727)v4.14.17 Aug 2025
Extremely disappointed. It’s clear why many departments in our area have moved to other platforms. Unlike apps like Active911 or Second Signal, this one doesn't send notifications unless it's left running in the background—a major flaw for users who regularly close apps. On top of that, the call reporting system is overly complicated and inefficient, making it frustrating to use. It needs serious improvements to be a reliable tool for emergency responders.
2 people found this helpful
★★★★★Uriah Johnsonv4.14.15 Aug 2025
needs notification sound options, it has one sound that tbh isn't good a lot of firefighters I know who use this app can sleep and not here this notification sound. this app can be better then active911 and rover ECT.....except for the fact they won't let you assign your own ringtone sound for the app like the others do. and in small town departments where radio issues are huge and we rely on this app for dispatches it's not good only having one weak sound to use for the app. please fix this.
1 people found this helpful
★★★★★William mack Bates Jr.v4.8.020 Apr 2025
very good app
★★★★★chad burgessv4.7.022 Mar 2025
Our County had Edispatch 1st then we swapped to this due to price increase. I would much rather have EDispatch back. This system is not reliable at all.
1 people found this helpful
★★★★★John Elliottv4.6.112 Jan 2025
Always crashing
★★★★★John Spriggsv4.1.212 Sept 2024
worked great and then just stopped working on my Samsung Galaxy S23 Ultra. others on Dept with Android phones having same issue
1 people found this helpful
★★★★★John S9 Sept 2024
App is garbage. Only works occasionally with longs periods (measured in weeks not hours) of the system being down. Online portal allows users to lock reports before all responding parties can add involements. "Standby at station" function apparently cause problem with the system. DO NOT USE THIS SOFTWARE FOR FIRST RESPONDERS.
2 people found this helpful
★★★★★Tim Kingv2.6.026 Mar 2022
Please fix keeps crashing my phone
Developer reply
Hi, sorry to hear you’ve been experiencing some crash issues. Please contact us at https://emergencysolutionsinc.freshdesk.com and share as much information as you can. We will definitely investigate your case.
★★★★★Josh Brittonv2.6.028 Feb 2022
Update: functions of the app are getting better. Way less app crashes and speed of the app is getting better. The basic functions work great but its a new app and with anything new its gonna have problems. Multiple app crashes when trying to use the map functions and app runs slow when opening up calls from the incident list, for example. Once the kinks and bugs are worked out I will update my review.
3 people found this helpful
Developer reply
Thanks for taking the time to provide feedback. Please make sure to report all errors to support so we can work on a resolution for you. A new update is on the way which may fix your problem. Please make sure to let us know if it does not.