★★★★★Brian Artwohlv4.1.010 Sept 2026
app has been updated, and things seem relatively straightforward. The chargers work in conjunction with the app. All is well.
2 people found this helpful
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CompareOpen in Google Playapp has been updated, and things seem relatively straightforward. The chargers work in conjunction with the app. All is well.
2 people found this helpful
about half the time it won't charge my car. I hope elsewhere and the next time it works. I have tried to send messages. You have now rejected 2 perfectly good credit cards. Your app doesn't let me look at whether my car is charging or whether charging has stopped until I have run over the random time (because I never get a full charge) and owe you $30. Not working for me despite all your efforts to help. I'm very sad because Level 2 chargers are rare in Alameda. Elizabeth McG
Developer reply
Hi Elizabeth, we're very sorry you had a bad experience with our app. Please email us at support@evmatch.com so we can help you more directly.
I asked Google how to set up an EV charger to rent to the public. It recommended a specific model of Autel because it was compatible with EVMatch. I bought and installed 2 chargers. I downloaded the EVMatch app and tried several times to set up my charger with a Stripe account. I finally requested help from EVMatch. I set up an appointment with Craig. He missed the appointment, then asked what model charger I had. He told me the model was not compatible & took off like the wind!
great for matching up chargers with people who can use them. but many of us won't find a charger to use regularly with this tool, and that's fine
not user friendly.
Not ready for prime time. Customer service sucks!
The new app (May 2026) is much better than the old. Glad to see the improvement.
Warned by Google that my device is not compatible with the app.
3/30/26: App does load, it just takes 15 to 30 seconds to start up. You will see a black screen until it boots up. Because it does load eventually, I'm changing my review from 1 Star to 2 stars. 3/17/26: App will not load. You click to open the app and a black screen pops up, but never loads the app.
app blanks out in Android
1 people found this helpful
From 63 saved reviews since 16 Dec 2017, all countries.
Share of the 38 negative reviews that mention it
“The app itself is extremely buggy - map doesn't load all the time, it's slow, and confusingly laid out.”
“Signup button small, doesnt support google or facebook quick signup, no autocomplete on charging search typing, takes a while to find current location, price…”
“The app itself is extremely buggy - map doesn't load all the time, it's slow, and confusingly laid out.”
“I just confirmed my email and to confirm it asked me to manually sign in!”
“waste of my time and money.”
“Shame I have to use their network for the charger I have access to.”
Share of the 23 positive reviews that mention it
“app has been updated, and things seem relatively straightforward.”
A drop after an update usually means the update broke something.