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Decent app, but it needs attachments via Peppol. Also trying to and 2nd attachment to sending invoice via email crashes app. Please fix.
Developer reply
Hi Andrei, we will be supporting attachments via Peppol soon! Hopefully with version 7.3.1, possible with 7.3.2. Keep an eye out for the newest releases. We are investigating the process of adding multiple attachments when sending an invoice via email, but did not encounter a crash.
Software lijkt uit de Middeleeuwen. Accountable is lichtjaren vooruit
best
maybe a good app for accountants but for trading is terrible, I regret the day that we entered into a contract with Exact, it is nearly impossible to switch now. Now like most of the world they have AI and it just makes it worse like all these other assistant/AI programmes. Don't they ever test before release?
3 people found this helpful
Good application
Useful app. When it works well. With the latest update it doesn't; 1. VAT amount to pay during next period is not shown on dashboard (widget is enabled in dashboard configuration) 2. The sales invoices are incorrectly grouped by due date: the <30 days section shows all outstanding invoices and not only overdue. Kindly fix the bugs.
Developer reply
Dear Dmytro Solodkyi, please contact our support department https://support.exactonline.com/community/s so that they can analyse it and if needed inform the responsible team.
Handy tool Wish item search looked at 'Extra Fields'
Good
Nieuwe app en nog steeds geen optie om in een keer een hele week in te vullen. Ook geen invoertemplates. En zie verplichte vrije dagen niet. Geen inzicht in kosten (alleen invoerbaar in een zwart gat). Deze opties zijn wel beschikbaar op de website. Deze app is heel oncomfortabel om te gebruiken, zeker ook omdat alles traag is. // Jaar later, niets veranderd. Gebruik nog steeds de browser. 🤦
Developer reply
Beste D. Casu, bedankt voor de suggesties. Graag zien we de ideeën tegemoet via het juiste kanaal https://support.exactonline.com/community/s/ideas. Bijvoorbaat dank.
For some reason I can't set permissions to allow access to my files. Defeats like 90% of the app's utility since you can't upload invoices from your phone directly.
Developer reply
Dear Khada Jhin, please contact our support team via https://support.exactonline.com/community/. We are curious what exactly is going wrong, uploading expenses should be possible.
From 42 saved reviews since 9 Aug 2011, all countries.
Share of the 21 negative reviews that mention it
“I can't login for some reason, clicking on "Forget Password" doesn't work, and there's no way of getting in touch with someone to solve my problem!”
“Never allows me to log in, then I make a new password with all the requires and still not excepting it.”
“I can't login for some reason, clicking on "Forget Password" doesn't work, and there's no way of getting in touch with someone to solve my problem!”
“maybe a good app for accountants but for trading is terrible, I regret the day that we entered into a contract with Exact, it is nearly impossible to switch …”
“Too expensive and they send your account to collections when you cancel”
Share of the 16 positive reviews that mention it
“This app use to give me headache, ever since my accountant help me out with the troubleshoot out it be comes very easy to use and am very happy with it for now.”