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Been waiting on authorization for diabetic med I have been taking for over 5 years. No sense of urgency to help get this approved. Doctor has responded. Very bad customer service. Will be looking at other options at open enrollment.
Like the insurance itself...almost worthless. DEFINITELY get a plan if you are chronically sick like me so that you will be paying more and more and just watch as it covers less and less so that you find yourself scouring the blk mkt for items like insulin pump supplies because, by the time you meet your sky high deductible, it will be time to start all over! Pad your savings account, too, for those emergency room trips you'll learn to never use too! 👍
1 people found this helpful
claims are not easy accessible on this app.
Easy to navigate and find the information needed.
Not my favorite
Could be easier to use, but it's better than nothing.
1 people found this helpful
Waiting and waiting and waiting and waiting for it to log me in
1 people found this helpful
Developer reply
Amy, We are sorry you are experiencing issues with our app! We would like to get some more information from you in regards to what you are experiencing and pass along to our team to fix the issue. Please call the number on the back of your card and our Customer Service Representative will gather the information needed.
Very helpful and easy to use
4 people found this helpful
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