CompareOpen in Google PlayThe app is not compatible with my Samsung S22 ultra.
Developer reply
Bonjour, Notre application et nos produits sont compatibles avec les téléphones Android à partir d'Android 11 avec Android Auto sans fil. N'hésitez pas à contacter notre service clientèle à l'adresse customercare@eye-lights.com, nous répondrons à toutes vos questions. Belle journée
Constant crashes. App won't open. Due to that I can't use the EyeRide HUD unit
1 people found this helpful
They fixed it!! The app is 100% interactive with your HUD and has very reliable connectivity. I've been using it 3.5 years and now that they have fixed the problems it had, I'm happy to 5 star everything. EXCEPT, I would like to have a speedometer built in as a constant in an edge of the screen. Hear me out, a captain rider home screen with speed and compass direction built in.
3 people found this helpful
Awful app, keeps crashing. Android 14 Google pixel 6 pro here
It almost never connects to the smart remote. I like the product but never connects to the remote.
Battery life is very bad , very poor control's for the unit Feed back from the company is very poor This could be a very useful item but in its present State I would not recommend this product..
It has turned out to be the most expensive bluetooth headset I've ever purchased. The prism lights up but it is stuck on the boot screen displaying "EYELIGHTS" only. I managed to speak to customer service, i had to force developer mode and activate a feature in the android auto app. Prism came alive. This product is still in testing phase. It is a great concept but the hardware is missing a number of improvements: gimble, battery, ventilation and compatibility
3 people found this helpful
Developer reply
Hello Kofi, You have found our customer care email so we will help you make your EyeRide work.
Hardware I think is great IF the App wasn't as buggy, I have cleared cache and erased all data - THIS DOES NOTHING! I can log in, I can connect the eyeride hud, I can't update my profile, I can't connect the new remote, I can't connect the intercomm. Yes I have clicked "allowed" to all permissions it's requested for. (I'm using a Samsung Galaxy Note 20 Ultra - I will update this review when I can get all it's function working via the app).
Developer reply
Hello Ryan, thank you for your feedback. We are available at customercare@eye-lights.com so feel free to contact us and we will do our best to resolve all the issues you are facing with the app.
I have had the hardware for over 6 months but unable to use due to the app not working. I have reinstalled three times and emptied cache and history a number of occasions. The app is asking me to update phone number but will not accept the number and will not move to next page of app. Absolutely useless and a waste of my £350!!!!
Developer reply
Hello Mark, please empty the cache and erase all data of the app, then restart your phone and check your country code before validating the connection information. You can also contact us at customercare@eye-lights.com for help
Pour faire fonctionner le eye-lights j'ai absolument besoin de la télécommande car lorsque que je lance l'application j'ai une demande d'autorisation que je dois cliquer sur OK mais sans la télécommande c'est impossible. Télécommande que j'ai déjà payé mais non reçu, télécommande qui était supposé être shipper fin mois de mai mais toujours aucune nouvelle et nous sommes le 6 juin. J'ai changé mon cell galaxy S9 qui n'était pas compatible avec le eye-lights pour un galaxy S21 ULTRA. Si je pouvais mettre 0 je le ferais!!!!
1 people found this helpful
Developer reply
Bonjour, si vous rencontrez ce problème, c'est que vous n'avez pas terminé la configuration d'Android Auto avant de connecter votre EyeRide, comme décrit dans la procédure de connexion. Votre télécommande est déjà en route vers chez vous et nous restons disponibles sur customercare@eye-lights.com pour vous répondre.
From 48 saved reviews since 15 Dec 2020, all countries.
Share of the 40 negative reviews that mention it
“I was able to create an account and login.”
“I would've rated this app at least 4 stars were it not this buggy.”
“Creating a new account fails as well, even though there are no issues with my internet connection..”
“I was able to create an account and log in, but unfortunately when my EyeRide is connected to Android Auto, this program controls the volume, and I'm incapab…”
“It is a great concept but the hardware is missing a number of improvements: gimble, battery, ventilation and compatibility”
“It has turned out to be the most expensive bluetooth headset I've ever purchased.”
Share of the 7 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.