Online payment doesn't work and hasn't worked for months.
Online payment doesn't work and hasn't worked for months.
terrible could not find what I was told to find by department
Can't even log in with entering new account details as the Centrelink numeric field box won't accept the alpha letter X in the field box that l have at the end of my Customer Reference Number, unless somebody can tell me how to change the numeric keypad back to the alpha numeric keypad as l'm not that IT or smartphone savvy.
3 people found this helpful
When are you mugs going to make this app tangible so under 'accounts and payments' I can actually make a payment with my reference number applied? At the moment this app is all about window dressing and not about practicality. It offers to make a repair log that is deleted the moment you submit it. It offers no history nor anything like that. I supposed it's so the NSW Government can't be responsible if it ain't there. please fix you muppets.
3 people found this helpful
confusing
very good
Who sets up an app that makes you set your date of birth by clicking every damn month from the present date back to the 70's????????
1 people found this helpful
can not make payments from android phones
Just trying to register. Has anyone checked the "Date of Birth" entry box? set to today's date in 2010. Only way to change it is to scroll by month. Born in 1955 means I must hit the return arrow 660 times. Now there's a sense of humour, or, more likely, incompetence.
1 people found this helpful
First is from 2019👉🏼I've done the erepair once about 3yrs ago & I'm still waiting. Jan 2026👇 took 14yrs to deliver the 'new' kitchen promised when I accepted! I'm about to try to get my mentally-ill son a new kitchen, carpet and paint seeing he's been an exceptional great tenant, he can't help that it's all the original cupboards, draws (if any)& a coat of paint that's at the least 70+yrs old! He's lived there for about 23-25yrs. I'll be back 🫣😅to rere-edit to see if anything will be done!
4 people found this helpful
From 149 saved reviews since 14 May 2019, all countries.
Share of the 76 negative reviews that mention it
“App always crashes, rendering it completely useless.”
“A bit hopeless to use - it auto-logged me out (fine, for security reasons) and there was no login button anywhere(?!), and only four options (repairs, paymen…”
“A bit hopeless to use - it auto-logged me out (fine, for security reasons) and there was no login button anywhere(?!), and only four options (repairs, paymen…”
“if I go to My Housing online, it at least has my login details stored.”
“17/3/25, New update caused payment submitted to comes up "There has been an error" and can't pay it many times and I gave up and use web service to pay it.”
“It was just a bit silly, that the simplest function (to log back in and access all the other stuff) was a difficult process.”
Share of the 57 positive reviews that mention it
“an easy to use uncomplicated app.”
A drop after an update usually means the update broke something.