★★★★★Jackson Woodv2.21.010 Nov 2026
so far everything has gone well
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CompareOpen in Google Playso far everything has gone well
Deanna is super supportive and helps me capitalize on my wins while giving me realistic goals to help through my challenges. She's very thorough, knowledgeable, patient, and encouraging. Her support has been extremely meaningful and helpful as I've been making these changes
I have a really great dietitian, Gregory Alexander. I have MS and he's helping me with anti-inflammatory foods and has me on a protein diet. I have only been on it for a couple of weeks but I can tell the benefits of this diet already. If you need a dietician, this is the place to start. 💜
Barbara is awesome. She is so kind and works with you. She puts in things that are very manageable. I would not go to anyone else but her. I would highly recommend this service to anyone wanting to adopt healthier habits.
Schedule an appt on a website, only to be told your appointment ISN'T scheduled actually, you have to download a whole new app, put in all the same info again, AND give them your credit card number... And there's absolutely no way to access the app until you do. No thanks lol 🤷
Heads up for anyone downloading this app: the no show fee of $75 is still charged even if you show up for the appointment, but do not stay on the call for the full 90 minutes. The RD will consider this as a late cancellation, even if you maintain the appointment.
1 people found this helpful
Developer reply
Hi Mo, we're sorry for this experience. To clarify: no-show fees don't apply to appointments that took place, regardless of how long the session lasted. We've confirmed your fee was refunded and are following up with the provider to make sure this doesn't happen again. If you have any other questions, please reach out to our support team.
Love Fay
It's very informative and I am really trying to make the necessary changes.
It was great!
I'm trying to change my dates and it's not easy to do
Developer reply
Hey Tammy! Appointments can be rescheduled within the app, or by messaging your dietitian. Feel free to also contact us via the support menu option in-app if you need anything else!
From 266 saved reviews since 22 Oct 2024, all countries.
Share of the 67 negative reviews that mention it
“A "gift" pop-up freezes when I open the app now.”
“when I sign in everything's all white.”
“It is extremely slow, and logs you out of the app often enough to be annoying.”
“Complete waste of money and time.”
“super easy and functional update: this is the worst app I think I've ever worked with the amount of glitches in this app is ridiculous people already don't w…”
“I was really excited for this online nutritionist as my daughter has IBS, Ulcercolitis and Gastroparisis and we are struggling with her diet and I was hoping…”
Share of the 178 positive reviews that mention it
“I feel as though Fay is a great resource and I enjoy meeting with my dietician, but the phone app seems to struggle when trying to upload journal entries.”
“App is simple/easy.”
“I think the app works well for the most part.”
“edit: Well,i just won 1 free meal- a code for $50 on uber eats.”
“Let's not forget she helps me with stress levels as well”
A drop after an update usually means the update broke something.
“The advertisement made sound like it was covered by insurance.”