Good customer service
I can't log in any more😡
Developer reply
Sorry for the inconvenience, we need at least 15 minuets of recording to analyze, and your recording was too short. Customer Support will contact you today.
Have not had any issues with app. Easy to read and follow different graphs / info.
The hardware it controls is pretty good, but the app is garbage. It is essentially beta development software. Lots of bugs. This app only works if you have an internet connection. Your personal data that is collected is uploaded and controlled by the company. It does not allow you to download your own data. It only allows you to download a summary. Very disappointing.
2 people found this helpful
I get stuck on create profile. I can't even see a screen that shows pair. What a garbage of an app. I just wasted $280
1 people found this helpful
My initial problem with the app was fixed by the company. works well now. I would give more stars but several of the graphs just show straight lines across the board even though different values are entered. not sure what is going on. I have used it for at least 20 times and there are only 2-3 dips in one of the graphs. the rest just go straight to the top. otherwise is easy to use and has great information.
1 people found this helpful
Developer reply
Thank you for your feedback, we had some technical issues with previous builds, please try latest app release and contact support if issue persists: customerservice@myfirmtech.com
cant get to create account on my Samsung g25. the placement is at bottom of the screen where the android selection is.
1 people found this helpful
Last update app no longer works. clear cache, clear data, reinstall all failed.
1 people found this helpful
Developer reply
Thank you for your feedback, we had some technical issues with previous builds, please try latest app release and contact support if issue persists. customerservice@myfirmtech.com
catching on, easy to use. clear information. really like it.
super app, very useful