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CompareOpen in Google Play
Bugs and paywalls, not user-friendly interface
Developer reply
Nous sommes désolés que les bugs, les options payantes et l’interface aient gâché votre expérience. Quels bugs avez-vous rencontrés et quelles fonctionnalités vous semblent difficiles à utiliser ? Vos précisions nous aideront à mieux comprendre les points à améliorer. L'équipe Fruitz ! 🍑
literally swiped some people and there was no one. couldn't change filters, and the nonbinary option is a joke. you still have to pick male or female.
Developer reply
We're sorry you found no profiles, couldn't change the filters, and were required to choose male or female despite selecting non-binary. We understand your frustration. Thank you for highlighting these issues and helping us understand where the experience falls short.
cant even comfirmed my phone number. i contacted support two years ago and they never fixed it or replied
Developer reply
We're sorry you’ve been unable to verify your phone number and haven’t received a reply for two years. We understand your frustration. Please contact support again, referencing your original request, so the team can review the issue.
very good
Developer reply
Thank you for your kind review! We’re happy you’re enjoying the app and wish you many great connections!
it has almost no users. it's also is a scam because there is no way to verify your account and if you can't verify you can't delete the account. I took a new picture and then took the verification picture seconds later and it still didn't work. scam to steal your info since it asks to verify after putting in your phone number.
Developer reply
We're sorry you've had trouble verifying and deleting your account. We understand your concerns about your personal data. Please contact our support team with details of the issue and your deletion request so they can assist you.
No people around. For gods sake that doesnt mean i need bots.
Developer reply
Hello, Can you contact us directly from the app, so we can help you :) The Fruitz team 🍑
2 weeks into using this app. 5 matches, 4 catfishes (baiting into scams or advertising their virtual content). Out of 4 reports I made, none actually went through. I'm pretty sure you can do better...
Developer reply
Hello! At Fruitz, we're making sure that our platform isn't overrun by these profiles. Our whole team is working hard every day to make sure our app is clean :) If you see profiles that you think are ‘non-compliant’, don't hesitate to report them directly from the app! The Fruitz team 🍑
A clear selfie was rejected flagging it as an inauthentic photo despite that being the most clear out of the 6. No filters or effects were used to alter the image. The chatbot transferred the assistance to a human agent who never appeared. You guys think you're gonna create a competition for tinder & bumble.... well not with such a petty backend support..
Developer reply
We’re sorry your unfiltered selfie was rejected and that no agent followed up. We understand how frustrating that is. Please contact support again with the rejection message so the team can review the photo decision and your unanswered request. Team Fruitz ! 🍑
Un bug m'empêche d'uploader des photos, quelles qu'elles soient - je n'ai donc pas accès à l'appli, et le support me ghoste, par mail et par chat... Inutilisable, donc.
Developer reply
Nous sommes désolés pour ce blocage et pour l’absence de réponse du support. Sans pouvoir ajouter de photos, vous ne pouvez pas utiliser l’application. Pouvez-vous nous recontacter en précisant le modèle de votre téléphone et le message d’erreur affiché ? Nous pourrons examiner le problème. L'équipe Fruitz ! 🍑
3 of my photos are flagged as "inauthentic profile" but they respect the community guidelines. I tried contacting support but I got no response from the app, the website or e-mail. Support is non-existent.
4 people found this helpful
Developer reply
Bonjour, nous sommes désolés pour cette expérience. 😕 La vérification des photos vise à garantir des profils authentiques, mais des erreurs peuvent arriver. Nous comprenons votre frustration concernant l’absence de réponse et transmettons votre retour à notre équipe. L'équipe Fruitz ! 🍑
From 228 saved reviews since 7 Jul 2020, all countries.
Share of the 181 negative reviews that mention it
“So there's really no point to it unless you set a "link" to an external account (like ig or 👻); or they paid and liked you back.”
“Before I even started swiping 5 out of 6 of the pics I chose for my profile can't be uploaded for no discernable reason and the 6th photo uploaded sideways s…”
“It's already hard enough to get matches on tinder in low pop area, but that app's business model was decided by a brainless monkey who doesn't understand ux …”
“Bought the subscription, and the profile booster (pollen) just doesn't work.”
“The photo feature in the app is horrible making it impossible to verify your account.”
“When I try to edit my preferences the screen has a haze effect like it's loading and nothing happens.”
Share of the 29 positive reviews that mention it
“I love it”
“It's honestly got a very nice style and is easy to use.”
A drop after an update usually means the update broke something.