said there is live video and there was not.i installed 4 cameras in my trucks for nothing. Customer service is not good
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said there is live video and there was not.i installed 4 cameras in my trucks for nothing. Customer service is not good
I can log onto the web browser page just fine. Can log on if I'm using an iPhone. But it refuses to either keep the app open or even allow me to log in on my android. I have an S22 Ultra. Whether it's WiFi or normal cell service. I CAN NOT log in to set up the dash cameras. I'd give it zero stars if I could.
1 people found this helpful
Can't even use the app, wants storage permission but the apps manifest doesn't request for it so you can't give this permission. Can't use the app without.
1 people found this helpful
Can't login. Pretty lousy app. User name and password work on a browser. Their apps are a jokr
Can Sign in
Won't let me sign in at all. Tried calling tech support, no one answered phone after an hour on hold. Awful customer service
4 people found this helpful
Cant get camera to connect called tech several times no help iive unistalled re installed still no luck have been trying for days bigroad doesnt change to driving have to do it manuly im starting to look for another eld system
Freeze after signing in
Not happy, can't pull any video from incidents. So far just a waste of time and money
1 people found this helpful
Developer reply
Hi JA Lawn Service, LLC! We're sorry to hear you've been having issues using Vision. Our team has been working on updating our app to hopefully provide a better experience for you soon. We will have your Customer Success Specialist reach out to you and see how we can best achieve this. Please keep an eye out for a call from us.
Can't even get signed in all it keeps saying failed to authenticate user big road and fleet complete is junk can't wait to go back to keeptrucking
4 people found this helpful
Developer reply
Hi John! We're sincerely sorry to hear you're having issues logging into the Vision app. Please give us a call as soon as you can at 1-800-220-0779 or send an email to support@fleetcomplete.com so we can take a closer look at your account for troubleshooting. Our phone lines are open 24/7 for customer support and we'd be happy to help. Thank you.
From 21 saved reviews since 4 Apr 2018, all countries.
Share of the 16 negative reviews that mention it
“Crashing good for nothing app.”
“Won't let me sign in at all.”
“So far just a waste of time and money”
“Whether it's WiFi or normal cell service.”
“It's the worst system ever go with keep trucking it's less red tape!”
Share of the 5 positive reviews that mention it
“Super easy and even fun!”