★★★★★umang sagarv6.0.143 Nov 2026
just doesn't connect, app doesn't work so doubt network will be any good. u don't want to be stuck in a foreign country with no network
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CompareOpen in Google Playjust doesn't connect, app doesn't work so doubt network will be any good. u don't want to be stuck in a foreign country with no network
Developer reply
Hello Umang, we're sorry to hear about your experience. We understand how important reliable connectivity is when travelling. Please reach out to us at support@flexiroam.com and ask for Donna so I can personally look into this and assist you. We'd appreciate the opportunity to make things right.
Service provides a "check coverage" list of countries and you think "ah yes, I see the country I want to visit on that list, so I'll get their "global esim" and all will ok..." but sadly not. their coverage list is very misleading and not all counties on the "list" are actually coverage under their 'global' plan (I.e. Seychelles). you have to check another list to see what's covered under the 'global' plan... not the list that the app takes you to when you click "check coverage". misleading.
Developer reply
Hi Matt, thank you for bringing this to our attention. We're sorry for any confusion caused regarding plan coverage. We'd be happy to review your case and answer any questions. Please contact us at support@flexiroam.com and ask for Donna.
Twice I had my signal on a pause. The dynamic team FlexiRoam won't stop until your technical issue is resolved. Quick response. 24x7 available. very pleased with the quality, service, result, empathy. All above expectations.
1 people found this helpful
Developer reply
Hello Arlie, thank you for your amazing review! We're glad our team could help get you connected again. Your kind words about our service, support, and dedication mean a lot to us. Thank you for choosing FlexiRoam!
Best overall choice. Been using it for almost two years. Every time we land in or enter a country, it works. little to no hassles. Like all services, it has it's hiccups, but without a doubt, their "Live Chat" or customer-service calls are outstanding & very fast! They will send a lot of promotions & offers but they have to stay in business so that's OK. Great programs, offers & plans.
Developer reply
Hi Matthew, thank you for being a loyal FlexiRoam user for almost two years! We're delighted to hear our service works reliably across your travels and that our support team has been fast and helpful whenever needed. We truly appreciate your support and kind words!
Connect 5G but 3G speed (0.5 mb download speed). Avoid this app, don't be faked by attractive promotion, you will regret it.
1 people found this helpful
Developer reply
Hi Terence, we’re sorry to hear about the slow speeds you experienced despite connecting on 5G. Thank you for sharing your feedback, we understand how disappointing that must be. Please reach out to our support team at support@flexiroam.com and look for Donna, who will assist you directly in resolving this issue.
Doesn't work. it always gives the error message unable to connect to internet. I tried with my home wifi and even mobile data but still the same. But I was getting notifications every now and then.
Developer reply
Hi Mekha, we’re sorry to hear about the connection issues you’ve faced, even with both Wi‑Fi and mobile data. Please reach out to support@flexiroam.com and look for Donna, who will assist you directly in resolving this.
This is the first time I am using this app to get the free data plan as well as to add additional days for my trip in November . The app is a bit "clunky" not very user friendly , but the help I received from their support service was exceptional . I used a "whatsapp" number to communicate and the response was immediate and very help full .
2 people found this helpful
Developer reply
Hello Mohan, thank you for sharing your experience! We’re glad our support team was able to assist you promptly via WhatsApp and make a positive difference. We appreciate your feedback on the app’s usability and will keep working to improve it for a smoother experience.
FlexiRoam is an excellent choice for travelers who need reliable, high-quality mobile internet around the world. The service is convenient, easy to use, and offers great value compared with traditional roaming options. I especially appreciate the stable connection and the ability to stay connected across different countries without constantly changing SIM cards. A practical, modern, and cost-effective solution for international travel.
3 people found this helpful
Developer reply
Hi Yura, we’re delighted that FlexiRoam has made your travels easier with reliable, high‑quality internet and seamless connectivity across countries. Your recommendation means a lot, and we’re excited to keep supporting your journeys worldwide!
The app does not open. I wasn't even able to enter the app to try the connection. Tried on multiple devices but displays the same message: "Oops! We're having trouble connecting to flexiroam."
5 people found this helpful
Developer reply
Hi Sampatti, we’re truly sorry to hear about the trouble you’ve experienced with the app. To help resolve this issue quickly, we’d encourage you to reach out to our support team at support@flexiroam.com and look for Donna, who will be glad to assist you personally.
Twice this app & network Failed ! in UAE & also in Saudi Arabia. Had to ultimately end up using my local number for roaming and huge bills.
5 people found this helpful
Developer reply
Hi Faris, we’re sorry to hear about your experience in the UAE and Saudi Arabia. We understand how frustrating unexpected roaming issues can be, especially when it leads to additional costs. Please reach out to our support team at support@flexiroam.com and look for Donna so we can investigate further and assist you with a resolution.
From 219 saved reviews since 21 Sept 2018, all countries.
Share of the 136 negative reviews that mention it
“First, it was frustrating trying to figure out why i was not having a connection.”
“Then they cancel my subscription without my final approval, which leaves stranded in another country.”
“Customer service is prompt and professional, the idea is good but it doesn't work.”
“Once I did get a person, after an hour, but needed my account number and once I left the chat to get the number it was disconnected.”
“The app is not even loading on my phone despite re-installing it.”
“It is very inconvenient, unfair and disappointing.”
Share of the 68 positive reviews that mention it
“I must admit they certainly rely on partner networks to operate, it's not simple to track down every single issue, which might not come from them anyway.”
“I accessed the 15 days of free wifi via a Sim card which was posted to me as the e- sim didn't work on my old phone.”
“They resolve your issue via whats app promptly, no waiting and no STRESS, specially if u are abroad and you need roaming data, WELL DONE TO THE TEAM....”
A drop after an update usually means the update broke something.