am not able to send money from Ghana to Nigeria
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am not able to send money from Ghana to Nigeria
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> Flutterwave, enough is enough! 😡 This is absolutely ridiculous and unacceptable! You are holding MY MONEY and making me go through unnecessary stress just to access it. I already provided my NIN, yet you keep demanding a passport or driver’s licence—documents I clearly do not have. Are you deliberately making this process difficult for me? Are you intentionally holding my money hostage? If you cannot release my funds without these documents,
Developer reply
Hello Abdullahi, Thank you for sharing your experience. We sincerely apologize for any inconvenience caused and assure you that your concerns are being taken seriously as we work to improve our service. Please reach out to us via our support email: send@flutterwavego.com so we can assist you promptly. Thank you. ~S.J
Too slow and sluggish, A lot of work has to be done on the android app before it can be trusted to be your regular banking app as it's too unstable and would more often than not leave you stranded in public. They need to pay attention to the android app as much as the ios.
Developer reply
Hello Tim, Thank you for sharing your experience. We’re sorry to hear about your experience with the Android app. Please be assured that your concerns are being taken seriously as we work to improve the app’s reliability. Please reach out to us via our support email: send@flutterwavego.com so we can assist you. Thank you. ~S.J
used to be an amazing app until someone thought it was a good idea to make a financial app look like a kid's game app. then everything went downhill together with the looks and functionality.
Developer reply
Hello Pila, Thank you for sharing your experience. We’re sorry to hear that recent changes have not met your expectations. We understand your concerns about the app’s design and functionality. Please reach out to us via our support email: send@flutterwavego.com so we can assist you. Thank you. ~S.J
This service has literally never worked for me.
Developer reply
Hello Taiye, Thank you for sharing your experience. We’re sorry to hear that the service hasn’t worked as expected. Please be assured that your feedback is being taken seriously. Please reach out to us via our support email: send@flutterwavego.com so we can assist you promptly. Thank you. ~S.J
five star
Developer reply
Hello Ishaku, Thank you for sharing your experience. We are pleased to hear that you enjoy using SendApp. If you need any further assistance, please feel free to reach out to us at send@flutterwavego.com, and we will be happy to assist. We wish you a wonderful day ahead! ~S.J
I didn't know if this app is working or not, ever since I created an account with them, I am unable to verify my account with them, I try to input my nin manual and also upload the nin slip nor is working
Developer reply
Hello Blessing, Thank you for sharing your experience. We’re sorry for the difficulty you’ve experienced with your account verification and sincerely apologize for the inconvenience. Please reach out to us via our support email: send@flutterwavego.com with your account details so we can assist you promptly. Thank you. ~S.J
Just found out about this App. today, believe me it's awesome. You can literally send any currency and it's arrives instantly......wow kudos 👏 flutterwave😎💪
Developer reply
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at send@flutterwavego.com! Have a wonderful day! S.O
I have placed a send out order since 19th of September and up till now it hasn't been processed on the 23rd, are you guys trying to die the money or what???
Developer reply
Hi Ayodeji, We sincerely regret the inconvenience you experienced. We’d like to understand what happened and see how we can assist. Please share the details of your issue with us at send@flutterwavego.com, and our team will reach out to you directly. Thank you for choosing SendApp. ~ S.O
From 224 saved reviews since 14 Nov 2022, all countries.
Share of the 113 negative reviews that mention it
“And yet my family are all waiting for money, not to talk of the apps coming up with failed transactions when my banks even send approval OTP, yet Send still …”
“Difficulties log into my account and many times a day have to delete the app and reinstall it before it starts working.”
“I'm not sure what's left other than to accept the app doesn't work.”
“Difficulties log into my account and many times a day have to delete the app and reinstall it before it starts working.”
“This company has a lot of potential, but they are seriously lagging.”
“There's no one to chat to online.”
Share of the 106 positive reviews that mention it
“Send is good but I think it should have a feature that would allow the user to receive FX in dollar with a USA virtual bank account in my name.”
“Easy to use and the rates are reasonable.”
“download the app right away and enjoy sending and receiving from any part of the world with ease.”
“I have used this app it was working smoothly until 3 days ago after clicking on their email to make a review on how great the application was then boom after…”
“very nice money transfer app stress free.”
A drop after an update usually means the update broke something.