Fold is a great financial app for anyone who's afraid to fully jump into cryptocurrency trading. They offer nice incentives (Bitcoin sats) on gift cards as well as other rewards and a daily prize wheel. You can automatically have some of your direct deposit or purchases invested in Bitcoin. And they even offer a line of credit. It's easy to navigate and it's a good, honest, transparent app. 5 stars all day!
What users say
From 218 saved reviews since 4 Aug 2020, all countries.
Top complaints
Share of the 115 negative reviews that mention it
- Lost progress, account40%
“I want to like this app, but after initial set up, the app is crashing and I can't log in.”
- Pay to win, prices27%
“I've been a spin+ member for around 2 years and before the updated rewards system, I felt I was able to get around 1.5-3% sats back on daily purchases, but n…”
- Crashes and bugs13%
“The app itself is still glitchy at times and can take minutes to load on some days.”
- Lag, slow, battery3%
I have been using the Fold app since Oct 2024 No hiccups, very stable, to get a free Fold+ membership, sign up for Crowdhealth - a huge saving on insurance as well. So far, I am happy with the service provided. The customer service has responded within hours, very helpful. 5 star review still stands good.
5 people found this helpful
App is becoming unsteady, initial launch was Great but after a few years it has more time interacting with Fold IT than just working normally
Developer reply
Hi Franko, sorry to hear about the trouble! Please reach out to Support@foldapp.com so we can help with the issue you are experiencing.
I used to love Fold, but it seemingly gets worse as time goes on. The rewards used to be better and bigger. Where did the Amazon gift card go? Why did all the rewards go down? You have more competition now because you dragged your feet after having first-mover advantage, and now you need to have better rewards and customer experience to compete.
3 people found this helpful
Signed up for an account to receive $5 in crypto from Steak & Shake and account was denied... probably because I mistyped something. Their policy apparently prevents correcting the mistyped information or for them to accept any other method of validation. And apparently I can't even delete my own account because of it. Stay away from this shady crypto provider.
PSYCHOPATHS SHAFT YOU. Close your account for no reason and mail you a money order in two weeks when rent's due. I'm trying to figure out if they're gonna steal my used car money in my Bitcoin, too.
Awesome Customer Support..... I have been a Fold Debit Card User for over 4 yrs now and although the Sat rewards have been much better earlier on, the Customer Support with expediency in all issue resolvement has kept me in the Fold Game. Every Sat given, whether they're derived from the daily free spins or purchases helps toward financial sovereignty. Can you imagine the day when a SAT is worth a penny or even a dime?, and yet you were earning everything you made on purchase or free spins.
Developer reply
We're thrilled to hear you've had a positive experience with our customer support team! Your feedback on the rewards is valuable and will be shared with the team. Happy Stacking!
terrible i have been trying for 3 days to update my phone number and i'm getting nowhere
1 people found this helpful
Developer reply
Hi, we're sorry to hear about your negative experience. Please reply with your customer support ticket number, or email support@foldapp.com, so we can assist further. Thank you!
Love the app. amazing perks, getting hard money back for spending fiat.
Developer reply
Hello, Pat! We started rolling out instant debit funding recently? Do you have access yet? If not, it won't be long now! Hopefully you can reconsider your rating once you are able to test it out!
Was once amazing, but they steadily cut rewards and probability on their spin wheel. The last [documented] time someone won 1 BTC on the spin wheel was back in 2021. Debit card rewards aren't really worth the time/effort, but their new credit card rewards are OK at 1.5%. Would be nice to be able to earn rewards in BCH (the Bitcoin that actually works as A Peer-to-Peer Electronic Cash System).
1 people found this helpful
Developer reply
We always appreciate community feedback, Stephen. Please email support@foldapp.com to let us know more about the improvements you'd like to see in the Fold app!