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app will not start after update
Developer reply
Hi there, Thank you for taking the time to leave us a review! We’re sorry to hear that you’ve been experiencing issues since the latest update. We’d love to take a closer look and help get this resolved. Could you please reach out to us at support@frontapp.com with some additional details about the issue? Thank you!
redesign lost some features from the previous version, most notable the loss of the folder for discussions.
Developer reply
Hi David, sorry the redesign has made things harder. Discussions no longer have a dedicated sidebar section, but you can still find them under Open > Discussions, or via the Discussions tab in Assigned to me, Subscribed, Done, and Later. +2 You can also search with / or Shift+F. Your feedback has been passed to the product team.
Never had an issue with the Front app. It has worked great for years on android.
Developer reply
Thanks Brady for your kind words! Glad to hear it has been working great for you!
ceo is greedy as you can get. this company loves money more than oxygen itself.. they crave ways to screw yoy over and charge you extra for anything they can. here is an idea. get yourself claude code and vibe code an application like an inbox management tool. this can cost you alot of money each month and they lock everything behind the higher plan. the ceo is as greedy as they come. dont support her or the company..
September 2026 edit: Power user — new UI is welcome but still no dark mode, still painful. 2025 edit: power user — insanely slow performance on my Galaxy S24 Ultra. Come on guys, please. 2019-2024: Decent, but lacking a dark mode. Please bring it! 2025 edit: — still no dark mode. Painful.
12 people found this helpful
Developer reply
Hi Samuel, Eddie here from the Front Support Team 😃 Thanks for reaching out. Regarding the performance issues would you mind reaching out to our team directly via https://help.front.com/en/contact-us? We'll be happy to take a closer look! It is important that you use the right channels to express your concerns. Best regards, Eddie
This is a good app, I like to use a lot, but since the update I can not sign in with Android using SSO. I can not use it in my phone, only in PC. Can you solve it?
Developer reply
Hi Miguel, thank you for taking the time to leave us a review! If you’re experiencing issues logging in after the update, could you please email us at support@frontapp.com? We’d be happy to investigate this further and help get things sorted out. Thank you!
Amazing tech for teams working on same clients. pure visibly of ownership and accountability of task or email response based on to when it is being assigned even when a whole team is working on same project or client.
Developer reply
Hi Akshay, Thank you so much for your review and for sharing your experience! 🌟 We're delighted to hear that Front is helping your team stay aligned with clear visibility into ownership and accountability, especially when multiple teammates are collaborating on the same clients and projects. We really appreciate your feedback!
I’m a daily Front user and really appreciate the developers’ continued work on the app. However, why is dark mode still unavailable on Android? Many apps already support it, and I feel it’s an important feature Front is missing. As a big dark mode user, having this option would make a real difference to my experience, and I’m sure many other users would appreciate it too. Thanks, and I hope dark mode can be added soon! 🙏
Developer reply
Hey Ali, Thanks so much for your thoughtful feedback. While we don't have any updates or timeline to share just yet, we've made sure your feedback is passed along to our Product team. Thanks again for taking the time to share your thoughts, and we're glad to hear you're enjoying Front overall!
After the last update, it's not staying signed in. Please fix
1 people found this helpful
Developer reply
Hello Ian, We are currently working in order to release the fix for this to the Google PlayStore as soon as possible. In the meantime, you should be able to have this fixed in our current Application Beta (as those release faster than the main application). Please don't hesitate to report any other issues to support@front.com.
missing the escalate button, but the new layout is a lot easier and nicer to navigate
Developer reply
Hi Shelby, We're really happy to hear that you're enjoying the new layout and that you're finding things a lot easier to navigate. On the back of this, we're sorry to hear you're missing the escalate button. We'd be happy to investigate this further for you. Could you please reach out to our team at support@frontapp.com.
From 160 saved reviews since 16 Oct 2018, all countries.
Share of the 94 negative reviews that mention it
“It happened to work satisfactorily for a certain period of time, but after the last "upgrades" it is either non-functioning at all or at best - freezing and …”
“It happened to work satisfactorily for a certain period of time, but after the last "upgrades" it is either non-functioning at all or at best - freezing and …”
“I hit the reply button for thousand times and it still no response then the app stopped.”
“This a commutation app that makes communicating incredibly difficult.”
“Does not let you use unless you have a Front account.”
“The new update is full of bugs.”
Share of the 43 positive reviews that mention it
“I'm still leaving a star out for the stress that caused, but it's been a very helpful tool overall.”
A drop after an update usually means the update broke something.