★★★★★Altonjames Decena11 Oct 2026
nice
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VPN wrongly blocks many legit apps eg lazada, shoppe, shop back.. Even login page to manage cyberprotect licenses also erroneously blocked.
2 people found this helpful
Easy to set up
Developer reply
Thanks for your feedback! We’re happy to hear that the setup was smooth and user-friendly. If you need any assistance or have suggestions, feel free to contact us at cyberprotect@starhub.com.
Connected to own house wifi detected as unsafe? What the app thinking? 🙄
2 people found this helpful
Developer reply
Thank you for highlighting this. You can whitelist your home SSID and CyberProtect will not flag it as unsafe on your next login. If you need any assistance or have suggestions, feel free to contact us at cyberprotect@starhub.com.
excellent watch over threads
1 people found this helpful
Developer reply
Thank you for the positive feedback! We’re glad CyberProtect is helping keep your device secure. If you have any suggestions to improve the app further, please email us at cyberprotect@starhub.com.
high battery usage n cause phone to be overheat. pls fix
Developer reply
Thank you for your feedback and helping us identify key areas we can improve on. We’re looking into power optimisation fixes. Please contact us at cyberprotect@starhub.com with your device model so we can assess and assist.
Drains my galaxy s25 ultra battery like it's crazy
1 people found this helpful
Developer reply
Thank you for your feedback and helping us identify key areas we can improve on. We’re looking into power optimisation fixes. Please contact us at cyberprotect@starhub.com so we can assess and assist.
Good
1 people found this helpful
No response even after send email. Absurptly cannot access.
2 people found this helpful
Developer reply
We're really sorry for the lack of follow-up. This is not the experience we aim to deliver. Please resend your case to cyberprotect@starhub.com and we’ll prioritise your request.
Waste of money. It can't even turn on the feature for Virus and Threat protection. It keeps showing "This feature is turned OFF". Don't subscribe unless you want to waste your money every month.
6 people found this helpful
Developer reply
Thanks for sharing your experience. Please reach out to cyberprotect@starhub.com so we can help activate the feature or debug your setup.
From 20 saved reviews since 15 Mar 2022, all countries.
Share of the 12 negative reviews that mention it
“It blocks the wifi and mobile network.”
“The app causes massive lag in receiving messages and notifications and loading of webpages.”
“Waste of money.”
“Even login page to manage cyberprotect licenses also erroneously blocked.”
Share of the 8 positive reviews that mention it
“Love it.”