Ease of use. No hassel. Quick to accomplish purchase of insurance.
glitching
i'm using Samsung phone. I even cannot open the search doctor apps and e-card function. Keep giving me error or ask me try again later. Is this a scam or fake insurance policy? disappointed with fwd service.
1 people found this helpful
Bugs - Unable to login at all using SingPass. This has been ongoing for 2 weeks
2 people found this helpful
ok so when it is the most needed this app just can't let you login and my account details are just empty.
1 people found this helpful
Send me to the web which does not contain the info even though logged in to the app
1 people found this helpful
Slow and buggy recently, did not experience this before. Have been using the app for 1+ years or more. Problems: 1) Slow log in process via singpass, even unsuccessful attempts when authorising customer portal on app to log in. 2) Long loading times, policies do not show up. Uninstalled and reinstall app but to no avail. Does not really inspire confidence for a company who is suppose to insure me.
takes forever to load
Pages load rather slowly. Also has no claim status.
Easy and convenient