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very good not laggy and earn points btw I am a kid :)
So crazy with guide & know how to use this app as well as supporting teams who just answer you as a chatBOT, never support you to try the best to find route cases and best solution Can't see any improvement in knowledge here.
Developer reply
Dear User, we’re sorry to hear about your experience and understand how frustrating this must have been. We’d really appreciate the opportunity to look into this further and support you properly. Please email us at care@geniebook.com or WhatsApp us at +65 8268 7394, and our team will check the case and work with you on the best possible solution.
super laggy stop forcing me to download the app and let the class play on chrome
1 people found this helpful
Developer reply
Hi Israel-John, We're sorry to hear about your experience and the lag you encountered. We understand how frustrating this can be. We'd like to look into this for you. Could you please contact us at care@geniebook.com with your registered email address or WhatsApp us at +65 8268 7394? Our team will be happy to investigate the issue and assist you.
tải về không đăng ký được cứ báo oops. something went wrong. ngay cả thông báo cũng không thể rõ ràng làm sao dám cho con cái học tập được
Developer reply
Dear Mr. Minh, we're sorry to hear about the issue. Please contact our support team via WhatsApp at +65 8268 7394 and share a screenshot of the error message. We'll be happy to assist you. Thank you so much for bringing this to our attention.
this app is fine and I'm a student in here but JUST STOP GIVING ME TOO MANY WORKSHEETS I CAN'T DO ALL OF THEM WHEN IM OVERSEAS ALLLLL AT ONCE
Developer reply
Hi Rheya, Thank you for your feedback—we understand how you feel. The number of worksheets can actually be managed by students or parents, so you may wish to discuss with your parents to better plan and pace the worksheets according to your schedule. If you need any support or guidance on how to manage them, please feel free to let us know😊
I will give it a 0 if I could but the world is only so cruel so I rate it a 1 star . What's the point of spending over $200+ dollars if their just gonna use ai to help u answer questions , I might as well just use chatgpt and other ai apps heck I will rather crawl around the WHOLE world with all the world's possible known diseases then pay for another question paper that can cost more then I ever will don't recommend it's better of u teach yourself or pay for a tutor rather then this . Chou!💝
1 people found this helpful
Developer reply
Hi Silve, we’re sorry to hear about your experience and understand your concerns. To better assist you, could you please share more details about the specific issues you encountered while using the platform via care@geniebook.com or WhatsApp us at +65 8127 5351? This will help us look into the matter and improve our services.
kinda mid as it doesn't pair with the syllabus or simply say it uses the old syllabus
2 people found this helpful
Developer reply
We’re sorry to hear that the content didn’t feel well aligned with the syllabus. We’re continuously updating our curriculum to better align with the latest syllabus, and we truly appreciate your input. If you have any specific topics you’d like us to cover, please feel free to share with us at care@geniebook.com or WhatsApp us at +65 8127 5351
love geniebook, it delivers parcels quite fast like I ordered last friday and sent the parcel to me on wednesday they supposed to b a 1 week delivery, but when sometimes I do my work,it glitches me e.g( I want to spell hand they spelled hahand) p.s keep it up, geniebook, try fix errors, n make items cheap
3 people found this helpful
Developer reply
Thank you for your feedback! We’re glad you love Geniebook and the fast delivery. 😊 We’re sorry for the glitches and will continue working to fix errors and improve the experience. If you have any suggestions or would like to share more details, feel free to reach out to us at care@geniebook.com or WhatsApp us at +65 8127 5351
it expensive before I started genie book my grades was good but then after starting it was too hard for me and my marks went down
4 people found this helpful
Developer reply
Hello Lau Ashton, We’re sorry to hear about your experience. Could you please share more details about the challenges you faced so we can better understand and support you? You can reach us anytime at care@geniebook.com or via WhatsApp at +65 8127 5351. We look forward to supporting you soon.
useless
Developer reply
Dear Richard Chuah. We’re sorry to hear about your experience. We’d like to investigate further and understand more so that we can better support you. Could you please provide more details via care@geniebook.com or WhatsApp at +65 8127 5351?
From 164 saved reviews since 19 Apr 2019, all countries.
Share of the 51 negative reviews that mention it
“This is honestly a waste of money!”
“It is so laggy it's literally unusable on weekday nights when it is peak period.”
“Once i downloaded it and uninstalled it but when i want to download it now, i pressed log in and it says wrong so i signed up but they say that it has been r…”
“The saleman said is online tuition but actually useless, better go for real tuition.”
“Seriously, the app is broken and buggy like crazy.”
“And the marking take super long, does advertisements are fake !!!!!!”
Share of the 98 positive reviews that mention it
“It was very fun but a bit laggy some times cannot connect but very good”
“So, this app is educational, I like the way you can challenge other users and earn bubbles, and the bubbles will be awarded fairly based on the user's score,…”
“So, this app is educational, I like the way you can challenge other users and earn bubbles, and the bubbles will be awarded fairly based on the user's score,…”