★★★★★Jubair Ahmadv2.29.08 Nov 2026
Doesn't work properly on my Pixel 11 Pro (Android 17). Image quality isn't great. Stopped giving notifications. Needs a design update. Also needs more features.
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CompareOpen in Google PlayDoesn't work properly on my Pixel 11 Pro (Android 17). Image quality isn't great. Stopped giving notifications. Needs a design update. Also needs more features.
Developer reply
Hello Jubair, we sincerely apologize for the inconvenience you have experienced with our app. Please allow us the opportunity to resolve this issue by reaching out to our support team via the in-app chat. We are committed to assisting you and eagerly await your contact.
constantly has issues, not worth the cost whatsoever of the subscription.
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@getcubo.com. Thank you.
Trash software and firmware, "cannot connect to camera" all day long on both of our cameras after unplugging, working for 20mins then back to no connection. Stable 1.5 gpb internet. Support just ask you to do dumb network checks. BUY ANY OTHER CAMERA IF YOU CARE ABOUT MONITORING YOUR BABIES.
Developer reply
Hi there! We're truly sorry for the frustrating experience, especially when both cameras are affected. We understand how disappointing repeated disconnections can be. Please contact our Support team directly again so we can review your case further and work toward a resolution. We appreciate your feedback and the opportunity to make things right.
Given it is a baby monitor, reliability is key and instead this constantly crashes causing worry and concern while waiting for it to load. The monitor is expensive so you expect a premium product, that is not what you get with this set up due to the loading issues. If the app consistently worked it would be 5 stars as, when working, you can see and hear baby, zoom in, take photos and videos.
Developer reply
Hi Anita! Reliability is everything in a baby monitor, and crashes defeat the peace of mind you paid for. Glad you love the features when it works. We want to get the app running smoothly. Please reach out via in-app chat and reference this review so our Support Team can jump in and help right away!
Oct 2026 An updated review to indicate this app is still a PoS and not worth it. I would not recommend to people who are in the market for a child's monitor.
24 people found this helpful
Developer reply
Hi Chris, we're sorry to hear that! We understand how frustrating the situation is and this is not the experience we wanted you to have. If you haven't already, please get in touch with our support team via the in-app chat. We'd be glad to look into this and sort this out for you as soon as we can. Thank you!
Poor connectivity, works well for a couple of days and then drops out in the middle of the night with no way to tell if your baby has woken up crying. Laggy, glitchy, audio drop outs. Very inconsident and overall dangerous.
Developer reply
Hi Rhiannon! Losing connection overnight and missing alerts are indeed unacceptable. You need a monitor you can trust completely while your baby sleeps. We want to fix this for you right away. Please reach out via in-app chat and reference this review so our Support Team can jump in and help stabilize your connection immediately.
introduced subscriptions for features! 🤬 I paid almost $500 aud for this product on sale! almost 2 yrs ago and now they have introduced a subscription model were you have to pay to use the features, like if ur babies face in covered or not. absolute joke. even bought the breathing pad, for $200, can't use it unless u subscribe. dont buy this camera, get a different one.
1 people found this helpful
Developer reply
Hi Haylea! We completely understand your frustration. You made a significant investment in your setup, and it feels unfair to have features shifted behind a paywall after purchasing. We’d love to take a look at your account and clarify what’s included with your device. Please reach out via in-app chat and reference this review so our team can help!
When the app and camera work, it's great. The problem is that the app freezes or completely fails to load REGULARLY ENOUGH that i don't have any faith that I'll get the alerts I need. When the product is supposed to be used to monitor babies, the app creates a serious safety concern. Really unhappy and am starting to regret spending so much money on a camera/app combo that isn't reliable. :( :( :( :( :( The camera rarely connects properly - it's useless!!
Developer reply
Hi Amir! We completely understand your frustration. An unreliable app and connection failures are unacceptable when safety alerts are on the line. We noticed we haven't heard back in our last in-app chat, but we’d love to keep troubleshooting with you. Please reach out when you're ready so we can help make this right!
The camera keeps losing connection to wifi, which only gets restored after the app is restarted.
Developer reply
Hi Prat! We hear you and having to restart the app just to restore your camera's connection is so frustrating when you rely on a seamless stream. We’d love to get this fixed for you. Could you please reach out to our team via in-app chat and reference this review so we can take a closer look at your setup and help right away?
the sound is missing most of the night and cannot hear my baby cry
Developer reply
Hi there! We’re very sorry to hear that you’ve been experiencing sound issues, especially when you need to hear your baby cry. We understand how concerning this can be. Please contact our Support team through the CuboAi app or at support@getcubo.com so we can help investigate why the audio is cutting out and work with you toward a solution.
From 270 saved reviews since 19 Oct 2019, all countries.
Share of the 234 negative reviews that mention it
“Beyond ridiculous the constant restarts, freezes, and disconnections for how much money you spend on this.”
“That's just money pinching.”
“Constant connection issues.”
“It's also killing my phone battery and it never used to.”
“I have been unable to invite any further admins to my account.”
“The main issue is that you press and hold the mic button and you're supposed to be able to talk to your child through Cubo but, as evidenced by the active mi…”
Share of the 22 positive reviews that mention it
“It's almost as if once the camera thinks it's lost connection it does not try to reconnect & it just sits there waiting for a reset.”
“Technology is great, picture and sound are clear.”
“To be fair, we have relied upon it, with minimal complaints for the 2.5 years of our son's life.”
A drop after an update usually means the update broke something.