Great product, works well and is simple to utilise
What users say
From 205 saved reviews since 26 Oct 2018, all countries.
Top complaints
Share of the 153 negative reviews that mention it
- Internet, connection24%
“Literally have to remove app of my phone and re install every single time the sensors or bridge go offline.”
- Crashes and bugs20%
“Fix this bug and we can revisit a higher rating.”
- Pay to win, prices7%
“Unfortunately I have to deal with this system because it gives me a discount on my home insurance but I am over dealing with it I would rather pay the extra …”
- Lost progress, account5%
are you guys going to fix the invite system that doesnt work anytime soon? Check your email From: Honey Smart Home Subject: Someone wants you to join them on Honey Smart Home! Follow the link in your email invitation to continue. Check your spam folder ask for another invite if you didn't receive it. Learn more There's no ACTUAL link in email
Useless app. Will not install bridge, even on a solely dedicated 2.4ghz network. 30+ attempts and several app reinstalls. Got as part of an Aldi insurance package. Useless.. even requested and tried a second bridge. Useless. oh... did I mention the app is useless....
1 people found this helpful
continues alert even when nothing is happening
love it
very nice
multi user support doesnt work and hasnt for 3 years
tells me to receive unique link to become a manger on the app, the email has no unique link, and the only link provided send some here. when installed I am told to accept the invite via the email unique link, which is not provided
1 people found this helpful
inconsistent
sensors are poor, and resetting bridge is a nightmare
2 people found this helpful