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Ridiculous, you can't get help with mental health unless your privileged enough to have $$ they charge or insurance they accept
I cannot imagine a more broken experience when attempting to connect with my care providers. Links that just don't work, features that appear to be there that simply disappear, and all kinds of bugs. I am just trying to reschedule an appointment and I am jot able to communicate that to anyone on an app designed for me to communicate with mental health professionals.
1 people found this helpful
My coach is a great fit! I thought my source of stress was figured out. I was surprised (in a good way) when the conversation also went into managing home life with teens. Texting works on my end as it gives me time to answer questions, too.
Beware this company charges late cancelation and no show fees even when appointments are rescheduled at the request of the treating provider. The provider was good, however their business practices are not ethical. Not good for a provider of mental health services to attempt to create additional mental health issues by charging a late cancelation fee for a rescheduling of an appointment at the request of the provider.
1 people found this helpful
Very happy with it so far.
This is offered free from my employer. I wish it were the entire Headspace app but it's nice to reap some of the benefits.
1 people found this helpful
Coach took the whole session to barely go over anything and a Therapist left me sitting alone "waiting" for him to host and let me in. 30 FULL MINUTES. I have never felt more ignored when I needed help. Stay away from this unprofessional trash.
it's very helpful
I'm mostly using for their video courses and content, which are helpful, however the app is buggy and won't take me to a course I already started (just reloads the current "explore page"). Basically, I can't access the content.
easy and supportive and and all around good app
From 215 saved reviews since 19 Oct 2019, all countries.
Share of the 141 negative reviews that mention it
“Also beware, they retain all of your info when you ask to have it deleted/close your account.”
“I have no connectivit issue with all the other apps/games on my phone and during a 30mins chatting sessin, I was disconnected and stuck in "connecting" for o…”
“The self-help articles are really good but are only available during an active subscription.”
“The app is pretty good, but a little slow.”
“The "coaching" is distant, unattached copy-and-pasted feeling conversations where they grill you on difficult subjects and offer no real support, then the sc…”
“There is no appointment reminder function, and coaches show offline even at appointment times.”
Share of the 67 positive reviews that mention it
“It's easy to use and I feel better than I have in a while!”
“So far I'm enjoying the App and all the tools they offer.”
“Ginger has been helpful in working through anxiety, stress, time management and more.”
“The coaching I've received have been professional, thought provoking, and challenging to help me grow personally and professionally.”
“No ads, easy to use.”
A drop after an update usually means the update broke something.
“There are a mix of content for visual and auditory learners.”