App trlalu world wide
From 98 saved reviews since 3 Jan 2017, all countries.
Share of the 49 negative reviews that mention it
“Not charging percentage or amount of money..”
“My balance still stuck in the app and I need to top up again to finish it.”
“The apps keep loading stop charging.”
“Oh, ads in an app that needs payment to use the service, crazy!”
App trlalu world wide
good easy to use. they should have and show no pay free to use chargers.
stupid apps, uninstall it
maybe its just me. it is so confusing compared to the other apps. we should have an option to charge directly to our card instead of needed to top up the wallet. also, asking a question for how long... why?
1 people found this helpful
Absolutely frustrating experience using this app. Topped up the app's wallet three times using three different ways but it never showed up in the app. Therefore can't charge my car at all. Tried calling the customer service but nobody picked up. Texted the customer service through WhatsApp and received an automated response saying they're only working on weekdays during office hours. So if someone is stranded at the charger and needs help at 8pm - how? Terrible. Avoid this app at all cost.
1 people found this helpful
could not locate any charger. user unfriendly
1 people found this helpful
friendly service...
Topped up money, but later said it's the wrong currency and did not allow removal. Couldn't even top up again to charge. MAKE SURE YOUR CURRENCY IS IN THE COUNTRY YOU ARE IN, IF NOT IT WILL LOCK THE APP.
1 people found this helpful
difficult to use at the first time.
easy to use
“difficult to use at the first time.”
“Our extra money have to park inside their account.”
Share of the 44 positive reviews that mention it
“Very easy to use, highly recommended!”
“they should have and show no pay free to use chargers.”
“GoToU takes the stress, guesswork, and research out of driving an EV!”
“Great service, but app still has some visual & logical bugs.”