Bad App. Straight after downloading the app from the Google app store I opened the app and it shows "Update Available" and when clicked nothing happens. Please fix the bug.
Bad App. Straight after downloading the app from the Google app store I opened the app and it shows "Update Available" and when clicked nothing happens. Please fix the bug.
sux
1 people found this helpful
when i started using this app about 18months ago it was great and I purchased a number of training videos. logged in the other day and found the app has updated and the videos I purchased are no longer accessible. I have sent an email a week ago and no reply.. not great.... it was eventually sorted so thank you
1 people found this helpful
the content is great! super happy with it. however, recently I uninstalled and reinstalled the app. I wasn't able to reset my password to log back in. I then tried just signing up with the same email I previously used, and it let me. Now, I have nothing of what I previously purchased in my library. Can I get some help with this? would be more than happy to update my review to 5 stars after getting some help! thank you!
3 people found this helpful
The app is well laid out, with tons of useful material taught in a clear easy to understand way.
The app used to be great, but now it doesn't accept my login credentials. Forgotten password path doesn't fix this, as I don't get the necessary e-mail. And there's no sign up option to at least create a new profile...
It will not open and Grapplearts have not replied to my E Mail asking for help. The E Mail address given on this app comes back as recipient address invalid. Couldn't make it up. So disappointed.
5 people found this helpful
The app no longer works and I get an error describing a failure to fetch the legacy database. Please assist as I have purchased bjj videos here previously
1 people found this helpful
Terrible app, don't waste your money on it. I've purchased many instructional videos, but every time I try to open the app, I get an "error data fetching" message. I reached out to Stephen for help but he hasn't replied. I have a lot of respect for Stephen and the contributions he's made to jiu-jitsu
6 people found this helpful
When the app opens a cursor moves across a curved dotted line and the message "fetching data" appears, but the app never finishes fetching the data. No instructional content has appeared in the day that I have had this app. If this lack of functionality continues for a few more days, I will uninstall the app. Please fix this bug.
15 people found this helpful
From 92 saved reviews since 10 May 2018, all countries.
Share of the 21 negative reviews that mention it
“Please fix this bug.”
“Terrible app, don't waste your money on it.”
“on wifi and 4G.”
“Every button has a paywall”
“some of the videos do not download, even when paid for :( kinda sad cuz the streaming option is really laggy, content is great tho !”
Share of the 63 positive reviews that mention it
“Lots of free content along with quality additional apps you can buy.”
“I have bought several classes in the Master App too (submissions, sweeps...) and I have to say, Stephan and the trainers that I watch on Grapplearts are clea…”
“When I first started (still a white belt) I was looking all over for some way to wrap my brain around BJJ.”
“It's easy to use, no hassle, and has exceptional content.”
A drop after an update usually means the update broke something.