Grasshopper Bank Business

efficient and easy-to-use

1 people found this helpful

I've been genuinely impressed with Grasshopper Bank. As a small business owner, they've made business banking feel simple instead of overwhelming. The app is clean, easy to navigate, and lets me manage my finances quickly without unnecessary hassle. Being able to handle banking efficiently means I can spend more time serving my customers and growing my business. Grasshopper has made running a small business much more doable, and I appreciate that.

2 people found this helpful

Great online bank, especially for all my business needs!

Safe online banking

constantly blocked low amount payments, customer service is unavailable on weekends and evenings, statement PDFs can not be copied to paste into spreadsheets... had consistent issues from all facets of this bank.

I've had Grasshopper bank for a few years. I'm considering moving to a different company because their customer service is terrible. I chatted with reps like Rebecca and they don't seem to care about resolving my account issues or coordinating with other employees within the company. If I was leading this Fintech company, I would hire new customer service reps and build better processes in-house.

DON'T USE GRASSHOPPER!!! worst banking experience, opened my account and deposited 2 checks, a week later it says they cleared but no indication they exist in my account, few days later they finally show up under holding, couple days after that I finally get access, or so I thought bc two days after the 10 day process to clear them I'm told my accounts locked until I verify my identity with my ID, a selfie, and the checks. I'm a small business and can't afford 2 weeks without access to my funds

20 people found this helpful

So much easier to get an account here. Major banks where I live in Indiana have done everything they could to prevent me from opening a business or even get a real LLC bank account. Grasshopper has made it much easier and they don't discriminate. FACTS

5 people found this helpful

sometimes its randomly decides to stop working and the support can't find out why

Not as robust as most banking apps. Many features still missing. It gets the basic job done and not much more.

1 people found this helpful