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• Faster app responses — no extra wait before each request • More reliable connection handling when you’re online • Stability and performance improvements
Staff app for Hala lounge operations: bookings, payments, and guest check-in.
Hala Services Employee is the official mobile app for Hala field and lounge staff. Manage guest journeys from arrival to payment in one secure place. With this app, authorized employees can: • Sign in securely and access their daily work tools • Search and review lounge bookings in real time • Follow booking steps for trip details, passengers, and payment • Collect payments on the spot or mark deferred payment when needed • Apply approved discounts with supervisor authorization • Scan QR codes for verification and check-in • View assignments and complete service actions in the field • Switch language and manage account settings Built for airport and lounge operations teams, Hala Services Employee helps staff move faster, reduce errors, and deliver a smoother guest experience. This app is for Hala employees only. Access requires authorized staff credentials. [Minimum supported app version: 1.1.2]