app works great! never had an issue
Developer reply
We're always working hard to improve the app. Thanks for your download and feedback.
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app works great! never had an issue
Developer reply
We're always working hard to improve the app. Thanks for your download and feedback.
the way we have to enter points is crazy take it back to the way it was
Developer reply
Good news, although the receipt submission process has changed you still earn all the points for submitting. You can also easily scan your app when placing an in person order to earn or even redeem your rewards. If you are having troubles with this, we'd be happy to help, please contact us at https://www.ckr.com/contact-us. Thank you.
awesome
Developer reply
Glad you like it! :)
you have no recourse for addressing anything with wrong orders through the app they hope you'll just eat the cost rather than calling for any kind of refund
Developer reply
Please accept our sincere apologies. Can you please update the order details here or contact us at https://www.ckr.com/contact-us so that we can have a look into this right away?
the staff has always been friendly to me. even when they are short staffed. plus the food is good
Developer reply
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
great spot to eat
easy to use no hassle ordering 👌
Fast and easy to navigate
Developer reply
We're always working hard to improve the app. Thanks for your download and feedback.
It's a poor experience to have to tap a box to "verify you are human" every single time you open the app. Secure banking apps don't require this. I'm sure there's a better way to handle this for a fast food ordering app. It also does a poor job of limiting items for selection as a part of a promotion. If I choose an offer for a free coffee with purchase but a specific flavor or type of coffee doesn't qualify, then don't let me choose that option only to find out when trying to submit the order.
Developer reply
We'll look into this issue on the offers for you. Please send us a note with the type of coffee that is failing at https://www.ckr.com/contact-us so that we can correct that, that is a simple data issue. On the "verify if you are a human" box, something is triggering that based on your phone. We can dig into that as well.
great
From 250 saved reviews since 19 Sept 2021, all countries.
Share of the 105 negative reviews that mention it
“I have an account.”
“It's very glitchy, too bright, and not the most user friendly.”
“IMO, apart from a few exceptions (like big bag meals, also conspicuously absent), most items are overpriced.”
“I tried ordering online (instead of the app) and everything was fine until I tried to checkout.”
“Very small menu, not a lot of options and the interface is a bit confusing to navigate.”
“I have repeated difficulty redeeming my points on items.”
Share of the 128 positive reviews that mention it
“Pros: easy to use, easy to earn points, Great selection of rewards products, love I can use code on receipt from in store purchase for points.”
“Y'all will love it to.”
“App is good for free food via credits for prior purchases.”
“definitely love the upgraded experience and the ordering super simple to find everything customization is on point allows you to pick everything you need the…”
A drop after an update usually means the update broke something.