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CompareOpen in Google Play
very easy to navigate and helpful
Developer reply
It's great to hear you found the app easy to use and helpful. We truly appreciate your feedback and are glad you're enjoying your experience.
Usei esse aplicativo e tive a reserva cancelada de forma unilateral e sem aviso. Não achei forma de reclamar no app. Só não dou estrelas negativas porque não há como.
Developer reply
Agradecemos pelo seu feedback. Para que possamos entender melhor o problema, pedimos que entre em contato com nossos canais de atendimento direto em www.expedia.com.br/service, já que não conseguimos enviar mensagens diretas por aqui. Aguardamos seu contato!
Best place to book last minute trips!!! awesome deals and savings 😁😁😁
Developer reply
We're excited to know you had a great experience booking last-minute trips with fantastic savings. Your enthusiasm means a lot to us, and we're here to help you find more amazing deals in the future.
its great pries and i like the hotels i have stayed in
Developer reply
Thanks for sharing your thoughts. It’s great to hear you enjoyed the good prices and had a nice experience at the hotels. We appreciate your feedback and hope to see you again soon!
This is an amazing app! It saved me $16. on a one night stay at a nice motel.
Developer reply
I'm so glad to hear the app helped you save on your stay. It’s always great to find a good deal. Your feedback means a lot to us, and we hope you continue to enjoy using the app for future trips.
A super awesome app, I love it! BUT... "Are you a business? Businesstrip? Business? Are you travelling on a business trip?" question is as aggressiv as it can be. Get more diverse, yeah, absolutely. But suddenly putting up a billboard on a highway every 5 meters advertising running shoes seems to me like someone in HR had an awful hangover the day the person that decicided to go that way got hired.
the overall Best
Developer reply
We truly appreciate your fantastic feedback. Your support means a lot to us.
Always finds me just what I'm looking for, all over the country!
Developer reply
We're glad to hear you consistently find exactly what you need while traveling. Your positive experience motivates us to keep improving and making things enjoyable for you. We appreciate you taking the time to share your feedback.
misleading prices
Developer reply
Thank you for your feedback on pricing. We want you to feel confident in our deals. For specific concerns, please contact our support team at hotels.com/helpcenter. Your input helps us improve.
horrible customer service
Developer reply
We appreciate your feedback and would like to gather more details to assist you further. Please contact our support team at service.hotels.com with your concerns, so we can look into this matter and work on improvements. Thank you for bringing this to our attention.
From 250 saved reviews since 7 Apr 2019, all countries.
Share of the 117 negative reviews that mention it
“On my device it constantly generates "something went wrong on our end" errors, won't let me sign in, claims I'm offline, etc, etc.”
“By far the worst "innovation" was the chatbot, which usually gets stuck in an endless loop.”
“On my device it constantly generates "something went wrong on our end" errors, won't let me sign in, claims I'm offline, etc, etc.”
“Since the update, I have not been able to get in, even after requesting password resets, (which I didn't need to do before the update), although I can look u…”
“To top it off, the vehicle rental purchased through Hotels didn't count and support chat couldn't even find the booking to check if there was an error.”
“It's Nearly impossible to find the hotels using the map feature now.”
Share of the 121 positive reviews that mention it
“Always great value and easy to use search and book platform.”
“A super awesome app, I love it!”
“Earning a free night with the median, of how much each hotel stay costs.”
“Hotels helps take a lot of the stress out of planning and logistics!”
“wonderful, beautiful, cant say enough good things.”
A drop after an update usually means the update broke something.