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this app really suck's. it hardly ever gets my hours in at work. now it dont even show my hours after clocking out. constantly deleting the app and reinstalling it. signing out constantly to try and get my hours to go through. this app takes alot of extra unpaid time. I have to babysit it at home to get my hours to go through
2 people found this helpful
Developer reply
Hi Joe, we're sorry to hear you are having issues, and we would love to take a look at what's going on. Could you please reach out to our customer support team at +18552317878?
Highly recommended for your minimum effort, pro LGBTQ+ company to give the appearance of managing assets without actually doing anything.
it creates more work, is not user friendly, you can tell the creators don't know how to build anything with there hands. if I could give it negative stars I would. superintendent working on a military installation and this app has ruined my whole demeanor and would rather find a new job.
1 people found this helpful
The android version of the app does not have a space for recording equipment hours.
3 people found this helpful
Developer reply
Hi Laramy, if you are looking at the timecard on an android device, to add resources such as employees or crew, you will need to tap the plus icon on the screen. If you need some help, reach out to our support team at 855-231-7878.
Won't allow me to add notes anymore
Developer reply
Hi Veli, We'd like to assist you with this issue. Could you contact our support team and give us some more information at +18552317878?
I have this on my work tablet. I had to get a new tablet because my old one was drenched in water. So, when I open up my HCSS on my new iPad... all my forms were gone, a whole month's worth, except for the 4-day agreement forms. I had to recreate a whole month's worth of paperwork so I could email it to my bosses.
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. You mentioned this was on the iPad, did you replicate this issue on an Android device? If you'd like to talk about it, we'd be happy to take a look into this for you, please contact us at +18552317878. Thank you.
Freezing issues on IPad have been fixed. So much better to use now.
Developer reply
We sincerely apologize for the troubles you've had with the app. According to your review, it sounds like you are having trouble on the iOS platform, but what about the Android platform? We'd be happy to take a look into this for you, please contact our support team at 1-855-231-7878. Thank you.
Veda McIntire∆4CC00999🥈🛞
Developer reply
Thank you so much for your encouraging star rating! We're glad you find the app helpful :)
Absolutely terrible app. Extremely glitchy with in accurate date and gives you trouble logging in constantly.
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you! Have you contacted our Support line? Contact us at 855-231-7878 and share as much information as you can. We will definitely investigate your case. Thank you for posting!
Nonstop crashes.
Developer reply
Hi, sorry to hear you’ve been experiencing some crash issues. Have you contacted our Support line? Contact us at 855-231-7878 and share as much information as you can. We will definitely investigate your case. Thank you for posting!
From 26 saved reviews since 24 Apr 2015, all countries.
Share of the 17 negative reviews that mention it
“app is not working since last update.”
“Will not let ne log in.”
“It acts like it cannot get an internet connection even when the other apps and browsers on the phone work fine”
“app is not working since last update.”
Share of the 8 positive reviews that mention it
Nothing stands out yet.