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والله اغلبية لي يخدمو ف هيتش مفرخ حاشا لي ميستاهلش كي يشوف تسعيرة منخفضة ميحلبكش مكتش لي يقبل حتى و تكون حالة مستعجلة تخلصوها ان شاء الله
need Facebook to log in. that's insane. how's the phone number not enough
Developer reply
Hello, In order for me to review your case, could you please provide me with the phone number associated with your Heetch account, or with the account used to book this trip? 👉 You can find it in the “Profile” section of your app. Thank you, and speak to you soon! Best regards, Heetch Customer Service
when will come in Saudi Arabia
Les sont très chères par rapport au prix affiché sur l'app 👎🏻
Horrible experience. poor service, rude drivers no help after the ride I wish I could give it no stars
Developer reply
Bonjour Fatima, Merci pour votre message. Nous sommes là pour vous aider, mais pour cela nous aurions besoin de plus d'informations sur votre demande. :) Pourriez-vous nous en dire plus ? N'hésitez pas à nous donner plus de détails afin que nous comprenions mieux la situation. Nous attendons votre retour,
الأسعار غالية جدا
Developer reply
مساء الخير، نتفهم أن الأسعار بدت لك مرتفعة جدًا، ونعتذر عن هذا الانطباع 🙏 الأسعار قد تتغير حسب الطلب، عدد السيارات المتوفرة وظروف حركة المرور في وقت طلب الرحلة. نأمل أن تكون تجربتك القادمة أفضل 😊
good
Gostaria de sugerir uma melhoria para a Heetch. Quando alguém envia uma localização pelo WhatsApp, seria muito útil poder selecionar a Heetch diretamente na opção “Abrir com”, como já acontece com a Bolt e a Yango. Assim, a localização seria transferida diretamente para a Heetch como destino, sem ser necessário abrir a aplicação e pesquisar o local manualmente. Isso tornaria o processo de reserva muito mais simples e melhoraria a experiência do utilizador. Obrigado!
تطبيق فاشل اغلبية السائقين لايستجيبون للنداء همهم السعر والوجهة فقط لا تقديم الخدمة الواحبة لهم و لا يستجيبون للنداءات متكررة 😤😤😤😤😤 يعني لو كان لدي سيارة هل استعين بكم؟!
1 people found this helpful
Developer reply
مرحباً بك، نأسف جداً للتجربة السيئة ونفهم غضبك، فمن حقك الحصول على خدمة موثوقة. اختيار الوجهات أو رفض الطلبات يخالف شروطنا، ونحن نتخذ إجراءات صارمة تصل لإيقاف حسابات السائقين المخالفين. يرجى تزويدنا بتفاصيل هذه الرحلات عبر الدعم في التطبيق لاتخاذ الإجراءات اللازمة. ملاحظاتك تهمنا لتحسين الخدمة. مع التحية، فريق الدعم
if you forgot your password, you're basically a gonner. You can only get it back through an email which you'll never receive of course or through Facebook (no body uses Facebook anymore). Why not make an SMS option, it's easier for everyone. Or even better, log in via Google. Either help me out or let me create a new account but that's not an option either.
2 people found this helpful
From 237 saved reviews since 16 Jan 2019, all countries.
Share of the 144 negative reviews that mention it
“They debited the money from my account and cancelled ride even when ' all the driver's are busy'.”
“They debited the money from my account and cancelled ride even when ' all the driver's are busy'.”
“App screen overlay issues, crashing issues, constant GPS signal conversion into screen coordinates is just a disaster.”
“yahhhh and I shall pay the poor service...very nice new idea to cheat people.”
“- The navigation system is slow and it needs to be more performant.”
“I think you need to have more control on your drivers, they only use the app to get requests then cancel the ride not to keep records on it, asking then for …”
Share of the 80 positive reviews that mention it
“wow this is my first time of using this app and honestly I love the service, the driver was so professional and infact I enjoyed the ride and the car smells …”
A drop after an update usually means the update broke something.