Help Desk Hub

Help Desk Hub is your complete loan and partner management platform. Built for connectors, sales teams, channel partners, and operations staff, the app helps you manage every case from application to disbursement with a clear status at every step. WHAT YOU CAN DO •Track loan applications in real time Follow home, business, personal, vehicle, education, and other bank or NBFC loan requests from a single dashboard. •Manage customer cases Create and update customer cases, keep documents organised, and monitor your pipeline and disbursals without switching between multiple tools. •Work with bank partners View partner banks and codes, coordinate processing updates, and keep case details aligned with lending partners. •Stay connected with your team Use live chat, notifications, and case updates so sales managers, employees, and partners can stay on the same page. •Handle documents on the go Upload and review files required for loan and case processing, including photos and supporting documents. •See offers and reports Check active offers and operational reports to help your team manage cases and take timely action. WHO IT IS FOR Help Desk Hub is designed for authorised users of the Help Desk Hub platform, including administrators, employees, channel partners, connectors, sales teams, and customers applying for regulated loan products. IMPORTANT Help Desk Hub is a loan application and connector platform that assists users with home loans, business loans, personal loans, vehicle loans, education loans, and related banking products offered through partner banks and NBFCs. This app does not offer cryptocurrency trading, crypto wallets, crypto recovery, forex trading, or investment schemes. Need help? Visit https://helpdeskhub.in Privacy Policy: https://helpdeskhub.in/privacy Terms of Service: https://helpdeskhub.in/terms