Hertz Rent-a-Car

easy to navigate through

horrible app won't let me log in and when I go to reset my password it just has me try logging in again like a big loop thanks alot

Didn't use.

easy and straightforward to book

easy and great pricing

Hertz charging me $42 for a ding, actual size smaller than a dime. I asked for escalation to review (I rent every week from them on business travel). 3 wks no response, then send me xtra bill for $99 for "loss of service". I called and they said they could reduce half. I said hertz didn't repair existing damage next to the ding being claimed I caused. Show me the repair bill and loss of service to that dent (which was bigger) Nope. All computer ran. no common sense customer service. Sad.

90% of the time you go to try and modify your trip or view details it will start to show it, then before it's fully loaded it will take you to a different page trying to show you Gold+ benefits. No way to go past that page to what you actually want to look at. So all you can do is go back and hope it doesn't do it again. Most frustrating part, I'm already Gold+ and it can't even recognize that. You're better off just using the website.

love Hertz great service!