★★★★★Gary Pearsonv6.5.629 Sept 2026
Now useless as it doesn't work in Chrome on an Android.
Developer reply
CompareOpen in Google PlaySimilar apps
Compare all
CompareOpen in Google PlayNow useless as it doesn't work in Chrome on an Android.
Developer reply
Hi Gary, we'd love to investigate this with you! Please create a case via Xero Central and the team will reach out.
Can't switch between organisations within the same login which is a massive flaw. For one organisation it's great. Snap the receipt and it uploads it and processes it then reconciles it for you. It has problems with there's split VAT amount and you have to manually input the VAT line for each receipt. And if your receipt is long it gets confused and can't work out the payment amounts and VAT splits. You have to fold the receipt up to just show the payment details part.
Developer reply
Hi Phil, thanks for sharing your experience and feedback. We'd love to help you work through these technical challenges, and the best way to get support is by creating a case in Xero Central - https://central.xero.com.
The only thing it supposedly allows you to do, which is upload receipts, it can't even do that, fails every time. never been updated for over a year. obviously they don't care.
Developer reply
Hi Gary, if you could please create a case via Xero Central, the team will reach out to help investigate this with you.
OCR functionality does not work at all. The photo of a till receipt is perfectly legible, but hubdoc says there is no supplier or date, it doesn't recognise the amount or anything. Totally useless without OCR.
excellent and well merged with Xero. no adds and user friendly.
Developer reply
Thanks for your review, Trudy! Appreciate it.
Super painful to fix mistakes once processed to Xero—allow 20 mins per incorrect entry. Hubdoc calls “Purchases” what Xero calls “Bills”, and “Spend Money” what Xero treats as a receipt. The integration feels like they’re unrelated products; even Xero Authenticator doesn’t work with Hubdoc. Great for storing receipts so you can throw originals away, but if anything is entered incorrectly, Hubdoc locks editing after upload and forces you through a painful correction process.
Can't login. Go through the log in process and then it says there's already an account associated with another log in screen, try that and it just goes to a white page with a bit of code at the top.
Developer reply
Hi Christos, thanks for getting in touch. To help you with this we'll need to access some of your account information which we can't do here. Can you please raise a case in Xero Central and one of our specialists will reach out to help you - https://central.xero.com/s/raise-support-case
does not recognise ANY information on the receipt, not the name, date, amount, anything! totally useless
Developer reply
Hi Susie, we'd love to get some more information about this from you and investigate so please create a case via Xero Central: https://central.xero.com/ and the team will be in touch.
Can't even upload a pdf file. terrible app
mobile app won't let you log in
Developer reply
Hey Rob, so that we can troubleshoot this with you, please create a case via Xero Central and we'll be in touch! https://central.xero.com/
From 186 saved reviews since 19 Feb 2019, all countries.
Share of the 157 negative reviews that mention it
“Asks me to login with Xero every time which takes a minimum of a few minutes with 2fa.”
“Had a bug.”
“I can open Hubdoc as a Web page through Chrome but it's slow and clunky to upload a photo of a receipt.”
“The only thing I can do in this app is view an invoice, which is sent to me by email anyway, so pretty useless for my use case :/ The interface is unappealin…”
“Xero subscription now includes Hubdoc, for a higher fee, but lacks the functionality to make it worthwhile.”
“The new update is rubbish.”
Share of the 19 positive reviews that mention it
“Efficient and easy to use”
A drop after an update usually means the update broke something.