app is working. can't turn on slides
What users say
From 181 saved reviews since 27 Mar 2021, all countries.
Top complaints
Share of the 143 negative reviews that mention it
- Crashes and bugs20%
“But app is unusable in that it is continually freezing up.”
- Lost progress, account13%
“The app requires log in every time.”
- Controls, interface12%
“Poor UX, Poor UI, Buggy, Bluetooth issues.”
- Internet, connection10%
“The problematic Bluetooth connection makes the app useless.”
not working without registration, terrible
I love this thing. highly recommend
Ok
App is decent. Works as intended. However, I'm using a Hypervolt 3 Pro. The app doesn't have an updated list of attachments and functionality of them. Would be definitely useful if the attachments are updated in the videos and also the way to use the heated head is also given.
2 people found this helpful
connection muy lenta,se pausa los videos de instrucciòn y da enojo con ganas de romper el dispositivo
1 people found this helpful
App can't find Hypervolt 2.
the app doesn't have the option to skip searching devices when starting a routine like iphone app has. Since I bought a Go 2 which hasn't bluetooth that means either I return the massage gun or buy an iphone.
What's the point in making an app that doesn't work? $750 Nike x Hyperice boots & the app doesn't connect to my Pixel 10 fold pro. Glad the boots have physical buttons on them!
2 people found this helpful
Developer reply
Hi, we apologize for any issue you might be having! Could you please send details of what you are experiencing to our customer support at customersupport@hyperice.com? Please include this case #: FB075925
Complete garbage. $200-300 for one of your massage guns, and no ability to pair with your phone? Devs, common.
1 people found this helpful
Developer reply
Hi, we apologize for any issue you might be having! Could you please send details of what you are experiencing to our customer support at customersupport@hyperice.com? Please include this case #: FB075924