Works very well with just a couple of annoyances. 1, No option to have the LEDs off if there is no car plugged in. 2, The Led slider goes to the wrong position when set to 25%.
Was working fine for almost a year, but then after updates it's not reliable and doesn't indicate charging status. Has again stopped indicating. 21.05.2023. 26th September 2026:- Connected car and charge started despite not being scheduled, had to disconnect to stop high cost. after successful scheduled charge the Hupervolt app does not show cost, AGAIN!
3 people found this helpful
Works well using ethernet and quickly updates schedule from Octopus. Halloween LED mode definitely works never had so many kids in 40 years nearly ran out of sweets.
Recently it has started to behave strangely. Charging starts even before the Octopus integration starts charging at off peak rates.
The latest update has broken the GUI interface! Does not run well at all with graphical lag and slows down! please revert back to the previous version as it was working well before.
1 people found this helpful
I've a Pixel 11 Pro and there were rendering issues with the app. Initially I was just told it was a problem with Google phones, but upon pressing them, I then spoke to someone who picked it up, dealt with it, owned it and sorted it. And today the app update has fixed the problem. Thank you to Sebastian. Andy
App seems v. buggy on android. it says there is good signal and server connection on test but frequently just times out on any actions. Support just says to switch off power to charger and reset. Shouldn't have to keep doing that.
Developer reply
Hi Jonathan. Thanks for sharing your experience. That doesn't sound like a signal problem and while rebooting can be a workaround it isn't a long term fix either way. We'll email you shortly so we can look at a different approach.
The app used to be great, but since the most recent update it's an absolute unusable mess.
Developer reply
Hi Paul. We're sorry about that. We'd like to take a proper look into this. We'll be in touch directly so we can get some more detail on what's going wrong.
Dead, won't open.
Developer reply
Hi John. Sorry you've hit this scenario. We're working on it with you now and we'll stay with it until you're up and running.
Brilliant app. So informative and simple to use. Works smoothly evertime. Well done team. Edit. Having various issues all of a sudden. Not charging during scheduled hours. Also only getting a max of 3kw despite being on the boost option and 32amp. Can't get through to customer services as well. Edit. Recently the app does not show the charge in progress. I have deleted and reinstalled but hasn't corrected the issue. So frustrating as I can never tell if the car is charging or not.
Developer reply
The charging and app issues you're seeing aren't right and we'd like to get them sorted. Apologiese that we've been hard to reach. Please email support@hypervolt.co.uk quoting ref 48576800144 and we'll get straight on it.