★★★★★Tammy klinkhamerv4022.1.228 Oct 2026
Everyone at Ideal CU are professional and kind. Really clean building and helpful staff.
CompareOpen in Google PlayWhat users say
From 118 saved reviews since 25 Sept 2018, all countries.
★ 3.43 average38% negative (1–2★)Developer replies to 20%, usually within 17 hours
Top complaints
Share of the 45 negative reviews that mention it
- Lost progress, account22%
“I have an android and I cannot even get to the login screen”
- Crashes and bugs20%
“Doesn't work- Android phone, but I use chrome browser, when chrome changed cookie policy bank app just quit Why do you keep asking the same question this mus…”
- Lag, slow, battery11%
“This lags and gets stuck all the time on log in.”
- Pay to win, prices4%
“I'm about to go to my bank take all my money out and have it not be my bank anymore!!.”
★★★★★Joi Singletonv4022.1.220 Oct 2026
So far so good.
★★★★★Jonathan Bukov4021.0.38 Sept 2026
It's a bank with an app. Congratulations
★★★★★Jessica Hawksv4021.0.229 May 2026
Navigation is easy, app does everything I need it to.
1 people found this helpful
★★★★★Ashe Paradise13 Apr 2026
Not user friendly, I'll be refinancing ASAP. I can't even use the app because it tells me my username/password are incorrect, but the exact same username and password work when I sign-in using a browser. They also require you to provide your account number if you select the 'forgot username' or 'forgot password' options, but you need access to your account in order to get your account number.. They don't accept your member number or the last four digits that are shown on their paper statements.
★★★★★Nadra Sawirisv4020.1.127 Mar 2026
I like my Ideal CU bank!
★★★★★Michael Gramlingv4020.0.04 Mar 2026
The AI assistant doesn't help
1 people found this helpful
★★★★★syed Zakiv4018.0.014 Aug 2025
It is so easy and great.
★★★★★beth3 Jul 2025
Without warning, this app isn't compatible with my phone anymore. Galaxy S9+.
1 people found this helpful
★★★★★Brandon Sv4017.1.119 Jun 2025
The app makes everything easy to find and secure while the representatives are excellent with any question you might have.