I NEVER got the app to connect to the BCC 110 TSTAT. Beyond frustrating.
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I NEVER got the app to connect to the BCC 110 TSTAT. Beyond frustrating.
only 1 person can install the app
at times its connected to wifi then the next its not tried putting in wifi information manual still no luck
The app is so-so, this is the first day of having it and already I've been annoyed by the sporadic connectivity between the app, the thermostat and the Wi-Fi signal. Every time the system loses connectivity the app kicks me back to the home screen. Not a big deal until you're programming the schedule and get booted to the home screen after forty minutes of scheduling BEFORE you can save the changes. Now I can't even get any of my home control apps to connect to the Bosch Easy Air application!
1 people found this helpful
Developer reply
Thank you for your feedback. We apologize for the connectivity issues between the app, thermostat, and Wi-Fi. We understand how frustrating it is to lose your progress while programming schedules. We appreciate your patience as we work to improve stability of our solution!
When I go to adjust the temperature, it says there is an error and to try again. Simultaneously, it lowers the AC temp to the lowest possible and you don't notice unless you look at the wall panel - or start shivering. Unusable and unstable.
1 people found this helpful
it signed me out for no reason, and now I can't log back in because it is sending me a band link. my browser says "This site cant provide a secure connection." so now it's unusable. please do better Bosch.
1 people found this helpful
won't open
This app is the worst thing about owning a Bosch HVAC unit. it's so bad that I'll never buy another Bosch product. Not user friendly. Not intuitive. Logs out randomly requiring re-registering. If anyone from the company reads this and thinks about replying with the same empty platitudes that I've seen in your responses to others...save it. Don't be sorry. BE BETTER.
1 people found this helpful
Bosh failed to notify users of a new app and i had to struggle for three days in this 112° heat with a manually adjusting the temp. I contacted my AC Co. and they are the ones who informed me that a new app was created. ugh thanks a lot BOSH!!!
1 people found this helpful
there is no way to actually confirm changes to any setting because there's no button and when you click back it just erases everything you did.
From 97 saved reviews since 6 Jan 2023, all countries.
Share of the 81 negative reviews that mention it
“The only monitoring for consumers is monthly energy usage, and the app doesn't even do that properly (it has an unlabeled bar graph and has a major bug).”
“The forced firmware update on first app connection was also trouble, as it didn't say not to do the update on the thermostat, so I got to do two updates inst…”
“The older version "Bosch Connected Control" app is a much, much better & improved app & it worked!”
“You start to create an account and it sends a code to your email.”
“As much money as I spent on my heat pump system, I expected the app controlling it to at least be usable.”
“Impossible to add thermostat to this app.”
Share of the 6 positive reviews that mention it
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A drop after an update usually means the update broke something.