★★★★★Tacita Williams (Mrz. Tee)19 Oct 2026
Great experience and easy to use.
CompareOpen in Google PlayWhat users say
From 248 saved reviews since 23 Sept 2020, all countries.
★ 1.85 average75% negative (1–2★)Developer replies to 40%, usually within 20 hours
Top complaints
Share of the 187 negative reviews that mention it
- Crashes and bugs25%
“the lights are stuck on green and are not responding.”
- Internet, connection19%
“Can't connect, constant connection timeout issues.”
- Lost progress, account7%
“I tried to make a new account but it won't let me because I have an account already.”
- Controls, interface7%
“I had to tape it down in order for it to work.”
★★★★★Hunter Vogtv4.1.59 Oct 2026
Map get erased every few months, scheduling doesn't work, can't set a cleaning order, rooms split and merge on their own... half the functions just don't work, and the vacuum itself has tons of issues besides. Absolutely terrible experience all around.
★★★★★whoya2350v4.1.58 Aug 2026
Can't log in. password reset does not work
★★★★★Miguiel Davisv4.1.512 Jul 2026
I have this remote vac and haven't had a problem with it since 2023 three years and still going like day one ,so glad I made this purchase ,and impressed by how clean it gets my apartment, real easy to use.
★★★★★Melissa Steelman16 Jun 2026
never heard of it
★★★★★Larry Superv4.1.511 Jun 2026
You cannot back out of vitual boundries. No reset available. The reset does not work. No delete to remove boundries. No ability to fine tune map and gey rid of imperfections. I should have given a zero.
3 people found this helpful
Developer reply
Hello Larry, did you save the changes prior to exiting virtual boundaries? It's easy to miss and a common occurrence. However, if this was not the case, please contact us for support at 877-370-4580. We look forward to assisting you.
★★★★★Charles Bergellv4.1.52 Jun 2026
UPDATE: Added ⭐ BOUNDARIES STILL NOT SAVING. Where to begin? SO MANY PROBLEMS!! Manual dustbin emptying restored, yay! But BOUNDARIES STILL WONT SAVE!! I draw boundary, it says 'success!'...then doesn't show up. DEVELOPERS PLEASE FIX THIS!! Need way 2 MANAGE ALT FLOORPLANS - simple fix: a rename/delete box? Lots of other app issues: the 'x' to close on the 'draw boundaries' feature is horribly placed - it forces you to drag along that x which deletes map. Bot overlays new map& bot gets lost.
19 people found this helpful
★★★★★Archana Mayaniv4.1.62 May 2026
App is okay, but some bugs, please fix: Recently the app automatically distorted floor map and all the rooms are looking slant on the app, and robo follows incorrect map. Previously the app allowed us to choose a map from cleaning history, but now they removed that feature - it's disappointing. I have no other option but have to reset the map.. again! Also, the app won't allow me to choose areas while creating a schedule. i have to choose regions which are not customizable.
★★★★★E Fv4.1.52 May 2026
Scheduled clean doesn't work. One region, every day
★★★★★Devin Martinv4.1.524 Mar 2026
app is up to date on latest 2025 version. won't tell me power level on batteries, does not map like it use to, it does NOT send me notifications about errors or being stuck. won't do it's run schedule
1 people found this helpful