The Inn Collection Group

lovely hotels and public house we have stayed in black swan a few times now love the app

I don't want to talk to a call centre , I'd like to call the hotel directly

Popped into pub on a one off. Downloaded the app to benefit from the advertised 'birthday drink', as it was my partner's birthday. App does not credit the drink as promised. Staff were confused, but couldn't do anything about it - not their fault. They also claim free drink for referral, then fail to specify that its a hot drink only. Awful advertising designed to steal your data with no true perks for users. Scam. Shan't be using this chain of pubs again - trash company. Sort it out.

3 people found this helpful

We have Stayed At & Eaten at various Locations Blyth ,Seaburn & one other iver the past 4/ 5 years .We always call in fo meal & drinks at Seaburn when in the area👌 Great Food 👍 good Value. .

can't login just get error message

always friendly and knowledgeable people.

good do far

I cannot receive an activation code

excellent service every time

2 people found this helpful