good experience with new app 💖💖💖💖💖💖💖
good experience with new app 💖💖💖💖💖💖💖
fast , thanks for update
Developer reply
"Hi Dear Customer, We're grateful for your positive feedback! Enhancing our app features is an ongoing process to elevate your experience. Your star rating and feedback are truly valued. Don't hesitate to contact us with any queries! S.A"
good app
Developer reply
Dear Customer, Thank you for your Wonderful feedback. We are continuously working on adding more features to our app to make your experience better. We appreciate your feedback and star rating. Please feel free to reach out to us anytime if you have any questions! R.M
worst experience. always error..i can't login....even the support team couldn't solve the problem
25 people found this helpful
Developer reply
Dear Customer, Thank you for rating us. We apologize for the less than satisfactory experience you have encountered. Kindly send your name and mobile number to customerservice@adib.ae, and we will call you back shortly to address your concerns. Please mention (TH-243865) in the subject line of your email. R.M
هناك صعوبة للدخول إلى التطبيق
Developer reply
عزيزي المتعامل,, نعتذر منك عن أي إزعاج قد واجهته خلال استخدام تطبيق المصرف. نود الحصول على المزيد من المعلومات منك, لذا نرجو منك تزويدنا برقم الهاتف المسجل عن طريق إرسال بريد الكتروني إلى adibAppSupport@adib.com للاتصال بك و التحقق من الأمر. يرجى ذكر الرقم المرجعي في عنوان البريد الإلكتروني المرسل (TH-240915) ك.ي
i apply to open business bank account online when we reached signature form the app stuck very bad experience i tried about 3 weeks daily try but not working
3 people found this helpful
Developer reply
Dear Customer, We are sorry for the inconvenient caused for while using ADIB App. We would like to know more about your experience. Please write to us with your contact details on adibAppSupport@adib.com and our team will make this right for you. Please mention (TH-235344) in the subject line of your email. A.H
Very unstable app, not user friendly at all. Every action takes x10 time compared to other banks apps
11 people found this helpful
Developer reply
Dear Customer, We are sorry for the inconvenient caused for while using ADIB App. We would like to know more about your experience. Please write to us with your contact details on adibAppSupport@adib.com and our team will make this right for you. Please mention (TH-234820) in the subject line of your email. K.Y
Very bad experience they don't know how to manage business account. I open account as I impressed from my brother account as he have personal account very good service etc so I try to open business account after too many formalities and branch visits but they have much problems so I decide to close account I visit 2 3 times office but cannot close even they did not block today after some months 1 my friend deposited payment in account and almost 4000 they deduct. Very bad this. I want my money
22 people found this helpful
Developer reply
Dear Customer, Thank you for reaching out to us. I’d be glad to refer you to our Business Banking Division so we can provide you with more information about Business / Company account opening. You can get in touch with our Business Banking Division at 02-6578777 for further assistance on this. K.Y
great
Developer reply
"Dear Customer, Your positive feedback is a boost to our efforts! Adding more features to our app is an ongoing process to ensure a better experience for you. Thank you for the star rating and feedback. Please reach out if you have any questions! A.H"
EXCCELENT
Developer reply
"Dear Customer, Your positive feedback is a delight! We're continuously enhancing our app with additional features to enhance your overall experience. Thank you for the star rating and feedback. Feel free to contact us for any questions! A.H"
From 110 saved reviews since 8 Jan 2019, all countries.
Share of the 74 negative reviews that mention it
“always error..i can't login....even the support team couldn't solve the problem”
“business bank account onboarding application not working.”
“i apply to open business bank account online when we reached signature form the app stuck very bad experience i tried about 3 weeks daily try but not working”
“First Need to respect customer openion.The reviews are telling what customer suffering,log in to this is a dream,I feel like I am going to school exam, I don…”
“I want my money”
“worst bank services I ever seen customer service we opened account since more than one month wps no support to transfer salary visited branch complain 😢 sev…”
Share of the 34 positive reviews that mention it
“i love ADIB BANK TOO MUCH SIMPLE”
A drop after an update usually means the update broke something.