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we loved the app and the person that took care of our boys. I would give 5 stars but it was a bit costly. all in all the quality of service that our Sitter provided was excellent and we were grateful that she took good care of our boys.
Great service from Katya
the app wasn't user friendly and so I canceled it and now I got a text saying a drop on visit is scheduled for October 16th. I don't even know how this happened or who the person is.
Chris is clearly an experienced walker. Smart, accommodating, great with Victor and Ziggy, and learned our routine very quickly. Many thanks!
Impossible to actually find a dog sitter. They push only expensive sitters.
Developer reply
Hi Daryl, thank you for sharing your experience. We're sorry to hear about the difficulties you're facing. Please reach out to our support team at https://support.wagwalking.com for assistance in finding suitable sitters. We value your feedback and hope to help you resolve this.
I don't understand why I can't download anything for my pixel phone like I can't even get into my online banking without going on to their website and going through all of the stuff to get to where I need to see my bank account. I don't understand and this sucks when this is the 5th or thing that I've come across where I can't get any help and they won't let me download whatever it's we'll download soon and I need services now. I need a dog sitter for a week in January at somebody's home where t Can't find you it's
Developer reply
Hi Debra, we're sorry for the trouble! Good news—you can book services directly on our website without needing the app. If you'd still like to download the app, you'll need Android OS 15 or newer and enough phone storage. If you have questions or need more help, start with the virtual assistant at support.wagwalking.com to connect with us. Thanks!
I was hesitant at first but also needed to hire someone and the service turned out to be great. Very satisfied with using this service
a caring, experienced Dog Walker, excellence, in my opinion.
This was my first time using Wag! It was easy to use. I appreciate the information they give you on the potential caregivers so that you can make an informed decision.
1 people found this helpful
selling your info. Right after I signed up I started receiving scam calls and texts daily. They sell your info to make more money off of you. suck it wag!!
Developer reply
Hi Mike, thank you for your feedback. We're sorry to hear about your experience. We value privacy and do not sell personal information. Please contact us at https://support.wagwalking.com so we can look into this further. We appreciate your efforts to keep our community safe.
From 248 saved reviews since 2 Oct 2018, all countries.
Share of the 122 negative reviews that mention it
“It's constantly crashing, freezing or going into spin mode.”
“I get an error when deactivating my account.”
“I was then charged a subscription fee for the service.”
“The app is clunky, unstable & difficult to navigate around in.”
“It's extremely slow to load, messages sometimes never opens (which is pretty important when a walker is trying to reach me), and there's no way to turn off p…”
“Afterward, I attempted to try the different service buttons, and none of them did anything.”
Share of the 106 positive reviews that mention it
“Easy to use and great success with walks.”
“my new dog walker gives me the confidence to let my pitbull dog go out & have some fun which she really deserves after having been rescued from a horrible si…”
“I overall think this is a good app in general from what I've heard/seen, but I am not able to finish my Walker registration because it expired, and it is ver…”
“Seeing how happy and relaxed he was gave me complete peace of mind while I traveled.”
“She took such good care of my little girl and sent beautiful pictures of her having a great time.”
A drop after an update usually means the update broke something.