try to do OTA update gives Chinese error message. chat bot gives Chinese error messages
1 people found this helpful
try to do OTA update gives Chinese error message. chat bot gives Chinese error messages
1 people found this helpful
can you make it so we can add RFID or NFC cards with a tap through the app rather than finding the serial number of the cards I have residents and they all have RFID/nfc tags for access control and would like to make it easier to gain access to charge
Great app works very well! Only complaint i have is that i cant get a breakdown for each charge session of how much im paying if it swaps between rate pricing. I would like to see that when i hit the export to excel please!
Developer reply
Thank you for your feedback and support! We’ll share your suggestion with our product team and consider adding a more detailed cost breakdown by charging session and rate period to the Excel export in a future update.
The only option I wish it had is an ability to turn the leds off or at least to dim them
1 people found this helpful
Developer reply
Thank you for your suggestion! We’ll share this request with our product team and consider adding LED brightness control or an option to turn the LEDs off in a future update.
I installed the App and my AVG AntiVirus program on its next scan complained that tge App was giving access to my phone by an unknown person. So I uninstalled it.
Developer reply
Thank you for your feedback. Our app is designed only to manage and control compatible EV chargers and does not provide third parties with access to your phone. We recommend checking your device for other apps, security settings, or potential threats that may have triggered the AVG warning.
Nice feature rich app that compliments a great charger (see YouTube reviews by State Of Charge with Tom Moloughney et al) As a 1st time EV owner, IYILO has made my experience very satisfying.
Developer reply
Thank you so much for your wonderful feedback. We’re delighted to hear that IYILO has helped make your EV charging experience satisfying, especially as a new EV owner. We’ll continue improving the app and working to provide a reliable, feature-rich experience that matches the quality of the charger. Your support means a lot to us.
The charger is great 👍 app is questionable. it's connectivity is spotty.
Developer reply
Thank you for your feedback. We’re happy to hear you like the charger. We’re sorry for the unstable app connection recently. Our team has fixed a service-side issue that may have affected connectivity. Please try again with the latest app version, and contact us if the issue continues.
Our electricity provider has different rates during the seasons. It is not possible to select those month for different rates
1 people found this helpful
Developer reply
Thank you for your feedback. We understand that electricity rates may vary by season. We plan to add a feature that allows users to set different electricity rates for specific months in a future update. Please stay tuned!
Great charger. Very bright clean app, although I wish there was a Dark mode.
Developer reply
Thank you for your feedback! We’re glad you’re enjoying the charger and app. We appreciate your suggestion for Dark Mode and will consider it for a future update.
app is easy to use and the hardware was also fairly simple to install, mounting a piece of plywood to the wall made the insulation process much simpler. The only issue I have which I'm hoping that a software update will address is that where I live has a summer electricity rate and a winter electric rate and the app only allows you to enter rates for a given day but not for a given month.
1 people found this helpful
Developer reply
Thank you for your feedback! We’re glad you find the app easy to use. Support for setting different electricity rates by month is planned for a future update. Please stay tuned!
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