Great selection and prices!
Great selection and prices!
I love Jack's chicken and fries.
lets me know what specials I can get.
great service and great food.
Friendly staff, quick service and great food.
I love Jack's fried chicken and fries
good. food
Prices are Great!
I love Jack's. my only complaint is the way the rewards system works is a little confusing sometimes.
The app overall is fine, but all of the offers only being available to redeem in store? What's the point in ordering on the app at that point? Would like to be able to apply at least some of the offers in the app to help speed up the ordering process. Especially since ordering in store is ALWAYS slow. Will update the review if it improves
From 289 saved reviews since 18 Nov 2020, all countries.
Share of the 170 negative reviews that mention it
“I'm extremely frustrated at your app, why bother offering rewards and eating there if the app doesn't work correctly.”
“First I had to log in twice and select my restaurant twice.”
“I have enough points for a free coffee, but because the app sends me online to order, it doesn't give me the option to select one of my rewards.”
“I was browsing the menu, selected a category, didn't see anything in it I was interested in, so I used my phones back button to go back one screen (to the ma…”
“Couldn't get my purchase to go through on the app.”
“It is slow and difficult.”
Share of the 87 positive reviews that mention it
“The app is quick & easy to use.”
“I enjoy getting food through apps as I move quickly everyday so it saves time.”
“If order a regular vanilla ice coffee I have the option to get a free regular vanilla ice coffee or regular drink but when you go down to check out it applie…”
A drop after an update usually means the update broke something.