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If you are going to make a mobile app just to render webview then what's the point? What I mean for noon technical people is that all of the Loyalty screens and booking screens run via an embedded browser in the app which feels terribly clunky.
6 people found this helpful
confused
Do you want an app that sends a push notification to your device literally once every minute before your flight is boarding? A feature which isn't possible to turn off without turning off push notifications for other flight status updates like when your flight is ACTUALLY boarding? Then you're in luck! Boarding in 46 minutes! Boarding in 45 minutes! Boarding in 44 minutes!
travel credit is not appearing correctly before making purchase.
1 people found this helpful
not able to book my flight
the trueblue section takes forever to login even though app is showing correct user and points. many times freezes and never gets to true blue section like activity, dashboard, etc the chatbot is one of the most useless ones I have had to use and that is saying a lot
love flying jetBlue
this trash app doesn't allow me to update my personal information f JetBlue
very good
very poor first time user experience
From 251 saved reviews since 13 Sept 2018, all countries.
Share of the 178 negative reviews that mention it
“Every time I go to complete my booking the app conveniently crashes.”
“They force you to have an account with them in order to view your boarding pass.”
“I must access the pass without internet access.”
“First one is insufficient payment when trying to book with points without accepting terms and conditions, next one is canceling a points purchased ticket say…”
“- Slow!!!”
“It is also very difficult to find/see the info for the second leg of each flight.”
Share of the 51 positive reviews that mention it
“This was especially frustrating while we were abroad because we didn't bring computers, thinking we could rely on the app.”
“Easy to use as a boarding pass when traveling, and push notifications for flight statuses works great.”
“love it!!”
“You have to take when you come back from Dominican Republic, that is not fair for us.”
A drop after an update usually means the update broke something.