★★★★★Carol Burgessv9.173.027 Oct 2026
great website and company
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★★★★★Stephen Brierleyv9.173.027 Oct 2026
not bad
CompareOpen in Google Playgreat website and company
not bad
Marketing emails are mandatory Spam email from JL in my inbox. Where these emails normally have a link to unsubscribe, this one says the only way to stop it is to cancel my membership. OK then, membership cancelled. Is allowing customers to unsubscribe so difficult to set up that you would rather lose customers?
my favourite shop
easy to use and to navigate
Clear, intuitive and runs really well.
I wud like to try free baby dolls on ur FB profile
good app and very easy to use
Clear + intelligent search/ saving of customer selections.
really easy and quick great 👍
From 191 saved reviews since 17 Nov 2018, all countries.
Share of the 31 negative reviews that mention it
“Used to be good, but recently it's not working correctly.”
“Also it seems that you have lowered the login password to a level at which 9 year old kids won't have to be Baby Bill Gates's to hack into customer's accounts!”
“It's taken me 7 attempts to checkout, if I leave the app screen for 2 seconds while I get gift card number, the app loses connection and have to restart.”
“Is allowing customers to unsubscribe so difficult to set up that you would rather lose customers?”
“I start the transaction, approve it in the John Lewis Credit Card app, then click on the approved button and after around 20 seconds it shows red text that m…”
“In between ordering and being then told its out of stock i purchased accessories (personalised) for the item which are not returnable.”
Share of the 153 positive reviews that mention it
“Great app, simple to use.”
“Love it.”
“very easy to use sight, quick free delivery”
A drop after an update usually means the update broke something.