After update, completely can't open the app
After update, completely can't open the app
Developer reply
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to +13473346313 along with the contact details so that we check this.
updating almost daily
These folks still on here trying to charge me for a car I didn't have, 2yrs ago at that I remember helping someone out by paying partial payment next thing you know I've been charged 3 times after I stop payment and they up they up the charges and hit my account again... don't get me wrong I reported them and all that so no money coming from me but then 20 min ago out the blue they try hitting me for 1000 dollars lmao good try tho. Be careful with these thieves and watch you money..
problem w the app
can't do anything. app never let me finish signing up and chat to support isn't available
1 people found this helpful
Edit: Told me they're changing service providers as I'm getting service and turns out the new service provider doesn't offer service at the chevy dealership so I might have to pay out of pocket and I probably won't be reimbursed Tire went flat 4 days in after hearing a large clunk. App doesn't help in getting a tow, so I'm calling aaa. Beware!
4 people found this helpful
the app has no features
The chat option in the app doesn't work, and it would be nice if the option to add a payment method not just delete would be nice, At least when you call the staff is nice and helpful Oh and they should have a direct number that way we can avoid the option to choose which location, its not a big deal but its time consuming.
5 people found this helpful
New version doesnt allow you to download invoices. July 29,2025 This is not helpful. Chat feature does not work either.
buggy in Las Vegas is amazing but the app itself and the customer care center suck the fact that you were unwilling to work with drivers but the people inside of the office here are speaks volumes about your company this is a rental agency for Uber you should be giving a grace period of two weeks just like every other rideshare rental company to the drivers because sometimes you can't make that much in a week Uber does not pay us enough to be able to pay you guys.
3 people found this helpful
From 94 saved reviews since 23 Jan 2021, all countries.
Share of the 70 negative reviews that mention it
“App is faulty, with a lot of bugs, which mean your data can and will be compromised .”
“This app/company has no problem sending you notifications about your balance but if you have any questions regarding discounts or money owed to you they neve…”
“I tried signing into my account to add a backup payment method to no avail.”
“The app did not provide a user friendly interface as stated on the buggy 800 # & was unable to help me with my need to update my account with necessary infor…”
“Unfair company”
“After update, completely can't open the app”
Share of the 21 positive reviews that mention it
“I've had my car since May and I love it I've been able to add an additional payment option in the app the app does not allow me to pay through it so I had to…”
A drop after an update usually means the update broke something.