Total waste of money. I bought an eSim from these people for Turkey. Switched on data roaming etc travelled multiple places and not once did I get any data connection. Ended up having to buy a roaming package from my UK provider instead.
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Developer reply
Dear Tony, we're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://mobilesim.com/contact