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Worst app every falsely charge you for damage you didn't do but when u provide proof they say they can't accept it. Use turo or hyrecar instead sadly it was my first time renting a car they said I did $400 in damage while using a photo that aren't timestamp when I had a timestamp video showing there was no damage on my return anyone that rates higher is lying as those are bot reviews
2 people found this helpful
When it works, it works, but the app is unstable meaning the car will not start. if they don't bother to get it towed to the a lot it came from the same day, they won't end your reservation until they eventually get a towed to the vehicle lot they want it in. Whoever greenlit the idea of controlling a vehicle with an app never should have been able to come to the conference table. i hope I don't get fired today for not being able to make it into work on time.
this is a no good company they took my money and REFUSE to exchange my car when I didn't want it because it was filthy inside and out, plus I'm a Uber driver and I had a flat the put a donut tire on the on the driver side, and Uber said it not safe so I couldn't pick for Uber and they REFUSE to change out the car or give me e my MONEY BACK🤔🤔🤔
Great..
Read everything and before you touch anything or make a reservation make sure there is a clear expectation of the charge and how much your charge whether you're in the car or not I was charged an additional amount because I booked the reservation and started the reservation keep in mind you don't get access to the vehicle until they allow it but you're getting charged prior to that access so yeah I'll stick with Avis or Enterprise at least you know exactly how much the rental is going to cost...
awesome
the only reason I didn't give 5 stars was that after the 4 weeks was up. I needed to rent the car again but the deposit i put down doesn't roll over.
Booked a car 3 days in advance and was cancelled on without notice. Have not been refunded. Have not heard from them yet. No phone number.
horrible app never works doesn't work correctly I've rented 10 time and out the ten the app was never smooth but they are quick to charge you even though its the apps problems causing you to have a delay on returning the car luckily , I had texted them on time even though the supervisor tried to say I didn't. let them know there is a time stamp on the first text message that was the only one way I didn't get charged for the last rental late fee don't rent from here you you might regret it.
3 people found this helpful
this is my second time to use the app. I had a couple issues the first time involving the Bluetooth and trying to unlock and lock the car and when I try to clean off the windshield I noticed that there was no windshield wiper fluid on a brand new car that only had 54 MI. I just picked up a car yesterday and halfway through the drive it's saying that the key is not detected, none of the tires have the same air pressure and once again no windshield wiper fluid
From 232 saved reviews since 9 Dec 2019, all countries.
Share of the 148 negative reviews that mention it
“Even if your money is low & they're the cheapest option you have, just save your money & wait.”
“The app freezes, black screen for eternity no matter what troubleshooting action applied it will not respond.”
“The worst offense is how hard it is to delete your account.”
“for things out of the drivers control like trash left by a previous driver or rider.”
“At the time of pick up, I was not informed of any pre-existing damages on the vehicle, which made it difficult for me to determine whether any of the small d…”
“The connection with the car have errors most of the time, you need to check the help section frequently.”
Share of the 73 positive reviews that mention it
“Easy to use, decent prices & support always there whenever you need them.”
“Also I would think any rental should be immediately cleaned by the driver picking up to meet whatever standard they wish to maintain.”
“Extremely fair and convenient, This app allows you to rent toyota prius's for your rideshare app job.”
“fun”
A drop after an update usually means the update broke something.