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After the last update the app has become very slow. Please fix i
Developer reply
Dear User, Thank you for reaching out to us. We have received your report and transferred it to the technical team. Could you please contact us via support@thekono.com? We'd love to hear more about this issue in order to assist you.
Bad experience, it's not cheap and they had a lot of content, but after a few months subscription I decided to not pay them anymore, it's a waste of money indeed because the app can be used but can not use at all, you know what I mean by it.
No good
為什麼一直閃退？
Developer reply
Hi 您好，不好意思造成您使用上的不便，預計近幾日我們就會發布新版本以排除閃退問題。謝謝您：） Nicole
my favorite ebook app
2 people found this helpful
Developer reply
Hi Jason, thanks a lot! We are so glad to know that you are enjoying reading on Kono :) Nicole
橫看就白屏 please fix
Developer reply
Hi 您好，是否可請您將您的Kono帳號及錯誤發生時間、畫面截圖來信 support@thekono.com 提供給我們呢？我們會儘速為您查詢與排除問題。謝謝您：）Nicole
App auto close/quit and can't view the downloaded magazine in iPad (in offline status) after updated the app recently. The app function well in online status.
3 people found this helpful
Developer reply
Dear user, thank you for your report. Would you please provide us with your Kono account at support@thekkono.com, and also the details of the error? We will figure out the problem as soon as we can. Best, Nicole
When to bring back With and Vivi 😢
Developer reply
Hi, we're recently discussing the possibility of bringing the two titles to Kono with the Japanese publisher, and that's because the Taiwanese publisher we cooperated before had stopped publishing them. The process may take much time but we will do our best :) Nicole
Why you always remove old issue of Japanese Magazine like Vogue, GQ, Nylon ?? Please bring back the old issue
1 people found this helpful
Developer reply
Dear user, It's because most of the Japanese Magazine publishers have the policy of removing the old online issues several months after they are issued. Thank you, Nicole
Noticed the App platform work smoother after the updates, keep up the good work team 👏
3 people found this helpful
Developer reply
Dear J TAN, Thank you for your support for Kono. We will keep providing users with best reading experience. If you have any suggestions, please contact us without hesitation at support@thekono.com :) Thank you & BR, Nicole
From 45 saved reviews since 24 Dec 2012, all countries.
Share of the 12 negative reviews that mention it
“Frequently stuck and freeze after reading few pages.”
“Bad experience, it's not cheap and they had a lot of content, but after a few months subscription I decided to not pay them anymore, it's a waste of money in…”
“After the last update the app has become very slow.”
“App auto close/quit and can't view the downloaded magazine in iPad (in offline status) after updated the app recently.”
“After the last update the app has become very slow.”
Share of the 25 positive reviews that mention it
“I love it!”
“And it has a balance trial system where you get 20 free articles per month.”