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Dcent was really easy-to-use and set up. It has an AI program that runs along with you during set up which explains it thourally, even a 10 year old could run this app with no problems. And rest assured you're crypto is in the safest place forever.
i had the old dcent wallet. key got leaked, funds drained. I'm getting emails now to an email that I only used for this app.
Developer reply
Thank you for reaching us. We’re sorry to hear that your funds were drained and that you’re receiving unexpected emails. Please report the details through our 1:1 inquiry form: https://dcentwallet.zendesk.com/hc/requests/new. Do not share your recovery phrase, private key, PIN, or password. Thank you. — DCENT
I used this wallet. and now regret it. my funds were hacked in September. this hack from wallets is still happening . do not use this app or wallet . there has been a security breach. and your funds will be taken . io trust and dcent have not returned funds or communicated .
Developer reply
Thank you for reaching us. So we can help, please describe the issue in detail at https://dcentwallet.zendesk.com/hc/requests/new and our team will assist you. Thank you. — DCENT
wallet got hacked
says to move all my assets for months. still there. just a burn wallet that wouldn't affect any loss to me as I've made more than loss free. but love the interface and wallet for close source
wallet app got hacked.
so will doing the latest update bring back my stolen funds that happened right after the last update!!?? yet you have done absolutely nothing about this and remained silent
Developer reply
Thank you for reaching us. So we can help, please describe the issue in detail at https://dcentwallet.zendesk.com/hc/requests/new and our team will assist you. Thank you. — DCENT
If I could give this App minus starts I would. Do not use this App it has been compromised. Users have had their wallets drain. What are you going to do about this IoTrust Co., Ltd?
1 people found this helpful
Had multiple issues where account was compromised and had to rebuild account. Not to stable in my experience.
1 people found this helpful
almost lost my xrp and zcash and qnt off this app, the wallet ui is fine but there is too much risk to hold any crypto using "dcent" wallet.
1 people found this helpful
From 198 saved reviews since 15 Dec 2020, all countries.
Share of the 94 negative reviews that mention it
“My crypto is either stuck or gone.”
“People are losing tons of money with the D'cent hot wallet.”
“After latest update the app crashes at loading page, updated everything, reinstalled app etc and still nothing.”
“Bluetooth connection works for only a few seconds.”
“Customer service is slow too, but they finally answered and told me that when I close my account I lose 10 XRP forever because XRP toolkit only supports thei…”
“After latest update the app crashes at loading page, updated everything, reinstalled app etc and still nothing.”
Share of the 94 positive reviews that mention it
“The product is simple to use and elegant in design.”
“I absolutely love this wallet.”
“Things can get a bit nail biting using services under discovery tab but normal wallet functions are trouble free and secure.”
“At this stage I must think, it's related to current Cyber Attacks maybe.”
“The product is simple to use and elegant in design.”
A drop after an update usually means the update broke something.