CompareOpen in Google Play
Block all these types of apps on my mobile.
Developer reply
Hi cr7 shimul! Thank you for taking the time to leave a rating. We are not certain what your comment refers to. If you have feedback about the Axi app, please email success@axi.com so our team can review it. Should you have any questions or need further assistance, do not hesitate to get in touch. Kind regards, The Axi Team.
I didn't like this new version to begin with but now I got used to it and I changed my mind, I had one or 2 issue since I start to use it but I have to say the customer support have been always very helpful when I needed their assistance, the app works fine, I think sometime when i get glitch or trade delay is due high market volatile or update or app fixing other than that I can't complain, I'm quite happy 😊
10 people found this helpful
Developer reply
Hi! We are sorry to hear the latest version has not met your expectations. We appreciate your feedback as it helps us improve, and we would love the opportunity to better understand your concerns. Please check your message requests on the app store or reach out to us at success@axi.com so our team can assist you directly. Kind regards, The Axi Team
not good at all
Developer reply
Hi Fraol, thank you for sharing your feedback. We are sorry to hear about your experience and would like to understand more. Please email success@axi.com with your account number and a few details about the issue so our team can review your case. Kind regards, The Axi Team.
very nice
Developer reply
Hi Abdul! Thank you for your five-star rating and for taking the time to leave a review. If you have any questions or need assistance, feel free to reach out. Kind regards, The Axi Team.
⚠️ SCAM WARNING! Successful UPI deposit withheld! I deposited ₹4,796.49 to beneficiary Pandey Enterprises (IDBI Bank). Money was debited instantly, but Axi refuses to credit my wallet. It has been 5 DAYS and support (Lissa,steven) just stall with scripts asking for "another 24-48 hours" over and over. Incompetent treasury team. They are holding my funds illegally. They are using endless loop scripts to trap my money while completely failing to manually reconcile a verified, AVOID AT ALL COSTS!
1 people found this helpful
Developer reply
Hi Roshan! We're sorry to hear about this experience and take deposit concerns very seriously. We'd like to look into this properly and confirm the status of your funds. Please email success@axi.com with your account details and the transaction reference so our team can investigate promptly. Kind regards, The Axi Team.
Unsafe app! Zero support and massive chart glitches. I had unauthorized transactions in my wallet a month ago, and support has completely ignored me. On top of that, constant gaps in the trading charts make you lose money on deals. Unreliable, insecure, and terrible customer service. Do not trust them with your funds.
22 people found this helpful
Developer reply
Hi Hazza! We take claims like this seriously and would like to look into this properly. We have no record of being contacted about unauthorised transactions and would never ignore a client concern. Please email success@axi.com with your account details so our team can investigate promptly. Kind regards, The Axi Team.
good
Developer reply
Hi Sanjay! Thank you so much for the four star rating, glad to hear you're enjoying the app. If there's ever anything we can help with, feel free to reach out. Kind regards, The Axi Team.
good
Developer reply
Hi Pierre! Thank you so much for the five star rating, glad to hear you're enjoying the app. If there's ever anything else we can help with, feel free to reach out. Kind regards, The Axi Team.
পুটিসে415
Developer reply
Hi! Thank you for taking the time to rate the app. We weren't able to understand your review, if you experienced any issue, please email us at success@axi.com with more details so we can help. Kind regards, The Axi Team.
خالد صديقي
1 people found this helpful
Developer reply
مرحباً! شكراً لك على تقييمك الرائع بخمس نجوم، يسعدنا جداً أن تكون تجربتك معنا إيجابية. نقدر دعمك ومشاركتك معنا، ونتطلع دائماً لخدمتك بشكل أفضل في المستقبل. إذا كان لديك أي استفسار أو تحتاج إلى مساعدة، لا تتردد في التواصل معنا في أي وقت. مع أطيب التحيات، فريق Axi
From 182 saved reviews since 21 Oct 2021, all countries.
Share of the 90 negative reviews that mention it
“I got no idea when your team is taking it seriously as no updates for over an month and my account frozen.”
“I will come back and update if I ever received my money Update!!!!!”
“Good for beginners, but the app freezes a lot, wouldn't recommend it for scalpers.”
“All the buttons are very slow to respond and always lose connection even though I am in a place with the fastest internet access speed.”
“However, this positive performance unfortunately lasted only two weeks, after which the application began to experience issues such as hanging, difficulty cl…”
“All the buttons are very slow to respond and always lose connection even though I am in a place with the fastest internet access speed.”
Share of the 83 positive reviews that mention it
“What I liked the most is the clean design, fast deposits and withdrawals, and the overall professional experience.”
“I didn't like this new version to begin with but now I got used to it and I changed my mind, I had one or 2 issue since I start to use it but I have to say t…”
“The app is intuitive and easy to use, offering all the features we need in one place.”
“I appreciate how quick and hassle-free deposits and withdrawals are on the Axi platform.”
“I love this app just small fixed need be applied”
A drop after an update usually means the update broke something.